Question about Brother CS-100-T Computerized Sewing Machine

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An e6 error message is showing on my Brother Innovis 10 but there isn't any thread tangled. What should I do?

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Posted on Jan 02, 2017

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SOURCE: machine is telling me E6 error but there is no thread tangled

I am in the middle of fixing this same error. I phoned Brother service in Manchester and they are spot on. Give them a try, they talk you through the problem and suggest things to do to narrow down the cause. Make sure you have the model and serial number as this saves time. In extreem cases you can send your machine to them by parcel post and they will look at it free of charge and then give you an estimate for any repairs needed. If you decide not to go ahead, you can elect to have the machine returned to you for the cost of the postage.
In my case I bought the machine second hand off of E-bay and was getting the dreaded tangle/needle message. I phoned the service department and I was told to thread the machine up and switch on. Then they give you several things to try. Essentially you need to get someone to press the start button while you immediately turn the handwheel forward gently and smoothly.
If this stops the message coming up then you must suspect the motor or its fuse. In my case, it would seem the machine had been dropped as there was a hairline crack in the circuit board which stopped the power getting to the motor.






Posted on Jul 30, 2009

  • 11 Answers

SOURCE: I keep getting an E6 error message - tangled

It could be that the bobbin is being put in upside down check to make sure that you do not need a bobbin with a magnet on one side. also make sure there is no thread tangled inside the bobbin housing it will cause the timing of the machine to be off and cause issues with your needle picking up the bobbin and thus cause a mess inside you bobbin housing

Posted on Apr 08, 2010

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2 Answers

Showing E6


You receive the error message E6 when the motor locked up because thread is tangled or the machine is seizing up.

Remove the tangled thread, it it still happens that means your machine is seizing and requires service.

Apr 30, 2014 | Brother CS-8060 Computerized Sewing...

1 Answer

I have a Brother XR6600 - today I got an E6 error indicting tangled thread. Ihad a check and cleaned it but no thread. When I try to sew the machine jam's ..... Help!


try these things
new needle
rethread machine--presser foot & needle to highest position
keep a check on the thread take up lever, when the top thread come
off the thread take up lever it can also make the machine jam

Jun 05, 2012 | Brother Sewing Machines

1 Answer

Brother innovis 10


After e6 came up I die tangled thread, all is now good but the start/stop button is no longer lit up at all it usually turns to Amber when bobbin wining red for stop and green for go but it isn't lit at all, light bulb is still ok, what do I need to do please.

Oct 05, 2011 | Brother Sewing Machines

1 Answer

I keep getting the E6 (tangled thread) message on my Brother CS600 when I try to sew. I have check for tangled thread and cannot find any. Could it be that the bobbin case needs to be replaced? It seems...


is the bobbin case damaged in any way?
try turning off the machine & unplugging it & then replug it back up & turn it on & see if that clears the computer parts of the machine
if it still shows a E6, then you can replace the bobbin case or you might even consider having it serviced

Aug 29, 2011 | Brother CS6000i Computerized Sewing...

3 Answers

E6. Motor locked up because the thread is tangled. I have re-threaded machine and bobbin; thread still tangles after 2 or 3 stitches. HELP!


In my Brother CE-4000, it appears as though the feed dogs (which you can change to a higher position or a lower position) are allowing the bobbin case to spin all the way around and then the needle hits the bobbin case. When the feed dogs are in the lowest position, the bobbin case does not spin all the way around when the needle moves up and down (and therefore the needle does not get stuck in the bobbin case. I am wondering if this is a problem with the feed dogs/case?

Jan 18, 2011 | Brother CE4000 Computerized Sewing Machine

1 Answer

Error message E6


Go to www.brother-usa.com and you can download your manual for free or call them, Your E6 message means that you have a thread tangled and you must get it out of the machine, totally unthread and brush bobbin area and feed dogs then, unplug and it will reset, then plug in and rethread,

Aug 24, 2010 | Brother CS-6000

1 Answer

Safety devise activated


I hope this helps, just copy the link below.

http://welcome.solutions.brother.com/BSC/public/us/us/en/faq/faqh/000000/000200/000000/faqh000200_000.html?reg=us&c=us&lang=en&prod=hf_inov4000deus&Cat=56

May 24, 2010 | Brother InnovIs 4000D Computerized Sewing...

1 Answer

I keep getting an E6 error message - tangled thread. I think it's the bobbin thread that's getting tangled, and I can't figure out why, or how to fix it. Any ideas?


It could be that the bobbin is being put in upside down check to make sure that you do not need a bobbin with a magnet on one side. also make sure there is no thread tangled inside the bobbin housing it will cause the timing of the machine to be off and cause issues with your needle picking up the bobbin and thus cause a mess inside you bobbin housing

Apr 02, 2010 | Brother BC-1000 Computerized Sewing...

3 Answers

Machine is telling me E6 error but there is no thread tangled


If your thread is not tangled .The E6 will come up also if the top thread is not threaded properly. Is your thread breaking at all ?

Dec 13, 2008 | Brother CS-6000

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