Question about Motorola Mobility W490 Cellular Phone

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Phone is wet please help!!!

It only got water in the battery when i took it off there was a lot of water in the back which had been there for about 5 hours. it has the red dot but the screen is not foggy. ive tried blow drying it and resetting it nothing works. when you turn it on it says verizon wireless for 10 seconds turns black for a sec then does this over and over. what can i do? I just dropped my phone in my bath tub, I took the battery and SIM card out, I was blow drying it on a low setting til I rerad this. I'll place it semi-near my space heater for a while.

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  • dancechik21 Jan 18, 2009

    I left my phone in a bag of rice over night and the next morning I took it out and it worked completely fine



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If it is not ruined you could leave it in a jar of dry rice. This should take care of the moisure.

Posted on Jan 18, 2009


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I had the same problem!! This might help: 1. Take out the battery, SIM card, and memory card (if applicable). 2. Let the phone sit in the sun for a couple of days. 3. Put the SIM card back in the phone and plug the phone charger into the phone. 4. When prompted, insert the battery into the phone 5. When battery is fully charged, remove the charger and depress the call button simultaneously.

I tired this and the phone is now working!!! Also, I do not seem to have lost any of the features!

Good Luck!!!

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Hi there.... I have had many cell phones that have got wet and stopped working and every time I had to take out the battery and sim card, lay on side for at least 12 to 24 hours and they all came back to life. I don't think the freezer is the best idea.

That has always worked for me. Did you call customer/tech support for your carrier?

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Phone is wet please help!!!

Try to let the phone dry out by itself, set it on the window sill let it dry out for a little while, a lot of times water still gets down (internally) inside the phone, so it looks dry on the outside but it's still wet on the inside of the internal components. Try to let it dry out for a couple hours in the sunlight, caution, though, don't let the screen sit with direct sunlight bearing down on it.

I would caution on using the blowdryer, too hot of a setting can damage the internal components, so use the lowest setting possible. you can also try a low suction vacuum cleaner, also...

Ensure you:

Immediately take the battery out, and leave it out, water and electrical components don't mix.
Take out the sim card and attempt to dry it, just be careful with it because it's sensitive.

Let it sit next to a low heat source for a couple of days, periodically checking up on it. But I would'nt try to power it back up until you are confident that all the water is gone and evaporated out of the phone, otherwise you could fry the internal circuits and damage your phone.

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