Question about LeapFrog Tag Reading System

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Leapfrog tag error 15

Im trying to install tag for the first time and all i get is error 15

Posted by Anonymous on

6 Suggested Answers

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  • 2 Answers

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Posted on Jan 02, 2017

  • 100 Answers

SOURCE: Leapfrog tag will not recognise the book Cars Tractor Tipping

Hello

Please take a look at this link and go through the steps. http://leapfrog.custhelp.com/cgi-bin/leapfrog.cfg/php/enduser/std_adp.php?p_faqid=1638&p_created=1208987240

Please let me know if this helps you out.

Thank you

Posted on May 03, 2010

Testimonial: "The problem was with the country settings on the audio - it seems that the book I had was from the UK and not US. Thank you for your help."

SOURCE: How to change battery on leapfrog tag? Trying

In order to change the battery on the tag "reading pen" turn it over and there is what looks like a flat head screw head on the back of the tag, it should be white. Give that a quarter turn and the back should pop off, ours was kind of tough to get off but after the back comes off you can replace the 2 AAA batteries. I believe the "pen" has to be turned on to connect to the computer so this might fix your connection problem also.

Posted on Aug 29, 2010

  • 4 Answers

SOURCE: The batteries in my daughters leapfrog Tag only

It might be the batteries or the brand of batteries. My son has had the tag reader for over a year now and we seldom change the batteries. Leapfrog may be against it, but we use rechargable enegerizer batteries. I can count on 1 hand how many times I've changed the batteries in the last 18 months.

Posted on Dec 27, 2010

  • 1 Answer

SOURCE: I'm using Windows 7 64-bit.

I am having the same problem, contacted Tag (who is only there during work hours which really does not help) they supplied me with an alt connect file. That did not work either. Have you found a solution yet?
Kat

Posted on Jun 21, 2011

SOURCE: Tag will not update

try downloading it on another system and transfer it to yours.

Posted on Aug 11, 2012

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Having and issue with the audio download on the Leapfrog Tag system. I have Leapfrog Connect installed on my Mac. Audio for books previously downloaded and newly downloaded are not able to be put on pen. I...


Just got this from LeapFrog. Worked for me, although it toook a couple of attempts.
For Macs:

Please try downloading and running this tool and connect the Tag Reader when prompted:

http://lfccontent.leapfrog.com/cs/tools/LeapFrogTagFixTool.dmg

For Windows machines:

1. Close the LeapFrog Connect application.
2. Double-click on this link http://lfccontent.leapfrog.com/cs/tools/LeapFrogTagFixTool.exe then click "Run."
3. Click "Unzip" to extract the files.
(You will be asked for a location to save the files. Save them to your Desktop or to another folder that you can easily find.)
4. After the files are extracted, find the "LeapFrogTagFixTool" folder on your Desktop (or where you saved the extracted files).
5. Open the folder and double-click the "TagFixTool.exe" file to open the LeapFrog Tag Repair Utility program.
6. Connect your Tag Reader to the computer. (Make sure your toy is powered on.)
7. To start the repair process, click the "Click once to fix your Tag Reader or Tag Junior" button.
8. Once the repair process is complete, follow steps printed on the screen to close the program and open LeapFrog Connect.

Jul 26, 2012 | Toys

1 Answer

The batteries in my daughters leapfrog Tag only last for a very short time...any ideas?


It might be the batteries or the brand of batteries. My son has had the tag reader for over a year now and we seldom change the batteries. Leapfrog may be against it, but we use rechargable enegerizer batteries. I can count on 1 hand how many times I've changed the batteries in the last 18 months.

Dec 27, 2010 | LeapFrog Tag Reading System

1 Answer

Hi what does error code #1096 fault detail null mean?


Thanks for using Fixia.

Please try below instructions if they help .

You will want to use the LeapFrog Connect Tag Fixing Tool to see if you can resolve the issue. The instructions for Mac, and PC are listed below:
PC instructions:
1. Begin with LeapFrog Connect closed
2. Click here: http://lfccontent.leapfrog.com/cs/tools/LeapFrogTagFixTool.exe for the download executable file.
3. A File Download box should pop up. Select "Run"
4. You will be prompted for a location to download the program to, you will see a message "Unzip to folder"
5. Click Browse and select your desktop as the location to save the folder
6. Click "Unzip"
7. This should create a folder on your desktop named "LeapFrogTagFixTool
8. On XP: Open the folder and double click on the TagFixTool to open
9. On Vista or Windows 7: Open the folder and right click on the TagFixTool and select "Run As Administrator"
10. Connect the Tag Reader or Tag Junior to the computer and turn it on
11. Click the button "Click once to fix your Tag Reader or Tag Junior"
12. Once the repair process is complete, follow steps printed on the screen to close the program and open LeapFrog Connect.
Mac instructions:
1. Download the LeapFrogTagFixTool.dmg and mount the image. File is located here: http://lfccontent.leapfrog.com/cs/tools/LeapFrogTagFixTool.dmg
2. Drag the FixIt application into your Applications folder.
3. Close the LeapFrog Connect application (if it is open.)
4. From the Applications folder, double-click the FixIt application file to open the LeapFrog Tag Repair Utility program.
5. Connect your Tag Reader or Tag Junior to the computer.
(Make sure your toy is powered on.)
6. To start the repair process, click the "Click once to fix your Tag Reader or Tag Junior" button.
7. Once the repair process is complete, follow steps printed on the screen to close the program and open LeapFrog Connect.
Note: Please be sure to be signed into your admin account and are connecting to a USB port directly on the computer, not a port on the keyboard or other hub.

Jul 02, 2010 | LeapFrog Tag Reading System

2 Answers

LeapFrog Connect Application has encountered a problem and needs to close. We are sorry for the inconvenience. I don't know what to do. this is what I got both of my kids for Christmas and it doesn't work...


I would completely remove the software and reinstall it. I recently bought the Tag Jr after already having a regular Tag installed on my computer, and had to completely re-download everything. LeapFrog's website today also said that they were experiencing much higher than normal traffic, and some applications may not work as well or as fast.

Dec 25, 2009 | LeapFrog Tag Reading System

4 Answers

Computer will not download the connect cd


Question   My computer meets all the minimum system requirements but when I try to download the LeapFrog Connect Application, I receive the error message "Your computer must meet minimum required System Configuration" trnsp.gif   Answer   Please make sure your monitor resolution is set at 1024 X 768 pixels or higher and then try to download the application again.

Dec 24, 2008 | LeapFrog Tag Reading System w/ Bundle

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