Question about Cameras
The software disk is blank
Posted by Anonymous on
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Posted on Jan 02, 2017
For the Innovage photo keychain software download,go to http://www.mscustomercare.com Download the software from there. You will get a .zip file. When you "unzip" it, a folder appears on your desktop. Inside that folder is a "package" icon. Double click that and now you have Picture Viewer on your desk top.
However, I am a Mac user, too, just bought this keychain yesterday, chose my photos, got them in the Picture Viewer, but I can't see them on the keychain.!!! I am going to call their tech support. What a bummer1
Posted on Dec 11, 2007
SOURCE: innovage digital photo keychain
Regarding it not working once it's disconnected from the computer.... I called tech support and they said it's a bad battery/faulty charger since I had let it charge for 7 hours and did everything else suggested, so I took it back to the store, exchanged it for another one and it works fine. So if this is a problem, and you did everything else correct, it is probably a bad one, go try another and if a 2nd one doesn't work, I would forget it. I wouldn't have tried a 3rd time. I guess it's a common problem.
Posted on Dec 29, 2007
found that on another site - after I had the same trouble - this software really works - updated the pic frame in no time :)
IT IS an easy fix...uninstall the Picture Viewer that you got from the Disc they gave...Throw it away. Go to www.mscustomercare.com at the top of the keychain section, it says "download".............. THIS version works.
Posted on Feb 02, 2008
1. Connect the USB cable to your computer and Digital Photo Keychain. Press ^/down to
access the USB update mode on the Digital Photo Keychain and press the menu/power
button ( ). Your keychain will now say, “updating” and you are ready to open the software
on your computer. (Please note that the keychain will continue to say, “updating” the entire
time that you are working with the program on your computer and will change only when you
safely disconnect it from the computer.)
IMPORTANT: The keychain MUST be plugged in and in “update” mode in order for you to
open the Photo Viewer program. If it is not plugged in, or is in the wrong mode, you will get
the following error: No photo viewer is found, program terminated!
2. Once the keychain is plugged in and in “update” mode, double click the Photo Viewer
icon on your desktop to launch the application.
3. Use Photo Viewer’s file manager to browse photos on your computer.
Posted on Jun 25, 2008
Do you know where i can download the above software for my camera??
I have this camera, but installation CD with Photo Fun Studio viewer is lost
Posted on Oct 09, 2008
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