Question about Panasonic SC-BT100 Theater System

3 Answers

When volume button is pressed it does not stop going up or down

When I press the volume button instead of advanceing one number at a time (eg 22 to 23) it continues going up or down until I hit, ok. It did this once before. I changed the batteries and it corrected the problem. However putting in new batteries has not helped this time. This system is less than 6 months old. Thank you for your help.

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  • sendtoshazam Jan 20, 2009

    Purchase date 8/17/08. Our SC-BT100 has done exactly the same thing. First time was two months ago. It corrected itself after 1/2 hour or so. Today, it lasted two hours before it went back to normal. How do you send a unit into the Warranty Service with a intermitant problem? And if we let it go, the Home Theatre Sound System could go toes up after the warranty period and we would be paying to have it repaired.

  • raysouza Jan 23, 2009

    I have the exact same problem.  The panasonic support site is useless.

  • Coros17 Feb 08, 2009



    I have had my unit for 2 months and it just started doing the same thing. If you inquired with Panasonic, have you heard back yet?

  • Anonymous Feb 25, 2009

    I had the same problem on my Panasonic SC-BT100 Theatre System which I purchased only 3 months ago.



    Whenever I adjusted the sound up or down, it would quickly increase to full volume or decrease to the lowest volume. Volume could only be contolled by adjusting the volume button on the unit itself.



    This problem happened whether I used the Panasonic TV Remote (TH-50PZ800U), SC-BT100 Remote or my Motorola PVR Remote.



    I was able to resolve the problem by unplugging the unit (SC-BT100 Home Theatre) for 5 minutes then plugged the unit back in. Powered it up using the Remote. The volume control up or down then operated normally using the Remote Control.



    Hope this helps.



  • Anonymous Mar 12, 2009

    Same as above....all of a sudden the volume kept going up or down tot he highest and lowest setting.

    Does an un-plug fix the problem? Have Panasonic said anything?


  • Anonymous May 10, 2009

    I had the same problem. A 5 minute unplug fixed the problem. I am concerned why this happened in the first place? Panasonic products have been excellent too myself in the past, I hope this unit doesnt let me down!

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You can also use the cancel button on the SC-BT100 remote to keep the sound volume from accellerating up or down if you don't want to take the time to unplug for the 5 minutes, if your watching something and don't want to miss it.

Posted on May 19, 2009

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I have the exact same problem after having the bt100 for 3 months. First it happened on the unit remote so I used the viera linked panasonic tv remote, then it happened there as well. Unplugging it did fix the problem for me as well, but I don't know for how long. I called Panasonic and they said they have no reports of it yet, they are looking into it and will call me back with an answer.

Posted on Mar 30, 2009

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I posted a message with panasonic and have not heard from them but I was able to fix the problem by unplugging the unit then waiting a few minutes, then plugging it back in.  I got the idea from your statement about the batteries.  Hopefully panasonic will realize that there's a problem and send us a fix.

Posted on Jan 26, 2009

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