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Canon dr-c125 "unknown error" launching scan first

New scanner Canon DR-c125.. Downloaded installation software Mac OS X 10.8 (mountain lion). Turn on power, launch capture on touch and "unknown error" results. No scan. No nothing. Canon tech had me delete and reinstall software- same error. Waiting 3 days for an "engineer" to respond to tech support and give me a fix. Any ideas

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6 Suggested Answers

6ya6ya
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Posted on Jan 02, 2017

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mohanchennai
  • 490 Answers

SOURCE: Scanner command invalid in current state

I have not used CapturePerfect 3.0. Hope the scanner is just fine. Try count only mode to check if it is okay.

Uninstall Captureperfect. Run chkdsk/scandisk to check if OS is ok. Reinstall Captureperfect again and it should work.

S. Mohan

Posted on Feb 21, 2008

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SOURCE: Canon Unknown Error

Please run Scandisk on your computer. If the problem persists even after this, reinstall OS. You need to reinstall other applications also.

S. Mohan

Posted on Mar 09, 2008

  • 75 Answers

SOURCE: Canon 2050P ##323 Error

that is a heater error. the fuser asm. that melts your toner on to your paper. it is not coming up to temp. in time.
sorry to say the only way is to replase it. if you go on the internet googal canon 2050p fuser you can order one
C.W.H.

Posted on Jan 23, 2009

  • 1 Answer

SOURCE: Canon Dr-9080C scanner

to check the page count install the driver and setup the scanner as a "scanner device" on your computer. Once you have done that , go to the "control panel" than "scanners and printers". Right-click on the device that says "Cannon DR-9080C" and select "properties". The device information will appear, than select the "counter" tab on the information box; the scan count will be listed.

Posted on Jan 31, 2009

mohanchennai
  • 490 Answers

SOURCE: I have a new DR-5010C scanner. I used to use the

I havent used Canon 2580C and hence cant comment on Scan Panel. But you can download SU5000 or Captureperfect 2.0 from Canon website (http://software.canon-europe.com/). This is easy to use and probably offers more features as compared to ScanPanel. Canon 5010C is a higher model as compared to 2589C and Captureperfect may offer better user interface.
S. Mohan. Chennai, India

Posted on Mar 28, 2009

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Hi Joseph, you should be able to find the driver for your OS on the Canon website here. imageFORMULA DR 9080C Color Production Scanner

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Hello - Canon does not provide a Mac driver that supports scanning, BUT if you have:

An Intel Mac

and
OS 10.5 (Leopard) or later (including snow leopard, lion, mountain lion and even mavericks)
there IS a fix: Just download the free Vuescan software for Mac, then use it to scan with the MF4018.

Go to: http://www.hamrick.com
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Install it, and start the application. It will recognize any scanners attached.
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Guide to installing Canon CanoScan LiDE 35, 50 and 60 on Mac OS X 10.8. Mountain Lion:


FIRST PART: DELETING OLD LiDE DRIVERS AND SOFTWARE


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  • Trash the following files/folders from these folders:


HD:/Library/Image Capture/Twain Data Sources

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CanoScan LiDE 50 and LiDE 35 work both with the 35 driver:

lide35osx7721en.dmg


CanoScan LiDE 60 driver:

lide60osx11131en.dmg


VueScan Software:

http://www.hamrick.com/#download

VueScan 9.2 (or later) x32 for Mac OS X


Alternative to VueScan: CanoScan Toolbox. I prefer VueScan.

Try your luck with Version 4 or Version 5.

CanoScan Toolbox 4: cstbosx4934ej4.dmg

CanoScan Toolbox 5: cstbosx5014ej4.dmg


  • Open the downloaded driver file (lide35osx7721en.dmg or lide60osx11131en.dmg)


  • and Double-click the ScanGear file, install and restart when prompted


  • Open the downloaded VueScan file (vuex3292.dmg) and drag the VueScan application to the Mac Applications folder


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Uninstall all drivers and scanning software. Switch off the comp and Scanner, restart the scanner first and then the computer, reinstall drivers and scanning software. Pls run scandisk on the Computer and ensure the OS is okay.
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Please run Scandisk on your computer. If the problem persists even after this, reinstall OS. You need to reinstall other applications also.

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