Question about HP LaserJet P2015 Printer

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I get the following while trying to install HP P2015

Windows found driver software for your device but encountered an error while attempting to install it.

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Try to install the driver from CD software ,that is because some time windows unable to download all files for this devise ...

Posted on Jan 18, 2009

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Posted on Jan 02, 2017

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When i ordered a job ( printing) from my PC, which is directly connected through USB port, the printer waits more than 2 hrs to print. It is very annoying to wait that much time for printing.


That is rather a long time to wait for a print out, I agree.

See my guide entitled How to Install the latest drivers for Hewlett Packard Printer!!!
Installing the latest drivers may solve this problem.

Also try the following:
1.) Navigate to the Windows control panel and double click Printers and Faxes.
2.) Right click your printer and select properties.
3.) Click the advanced tab and set the following:
4.) Starting from the top "Select Always available."
5.) Priority set to 1
6.) Select "Spool print documents so program finishes printing faster."
7.) Select "Start printing immediately."
8.) Select/tick "Enable Advanced printing features."

Now click Apply and then click Ok.

Take care!
damnor01

Jun 08, 2011 | HP LaserJet P2015 Printer

2 Answers

I have a printer hp laser jet p2015 and laptop with vista the windows can not recognized the device what i can doo


From the manufacturer's web-site: http://support.hp.com
enter 'P2015' and do a search.
Select your model of printer.
Select Windows Vista.
Select the device-driver, download it, and install it.

Sep 28, 2010 | HP LaserJet P2015 Printer

1 Answer

Usb error


To resolve this issue perform the following:
  1. Click the Browse button on the error message.
  2. Browse through the CD to Drivers -> windows 2000_XP .
  3. Select the file hppcp504.cab , and click OK .
  4. The error message "The Software that you are trying to install has not passed the windows Logo Test " appears. Click Continue Anyway .
  5. If the error message "hpc20155.xml on HP LaserJet P2015 Series CD is needed " appears again, follow steps 1-3.
  6. The required files are copied, and the driver is installed and ready to use.
If the issue still persists then perform the following in the order listed before trying to reinstall the software.
  1. Go to Start -> Control Panel -> System -> Hardware -> Windows Update.
  2. Set the option to Never search Windows Update for drivers .
NOTE: It is important to re-enable the Windows Update function after installing the printer software, otherwise the updates for all the other software on this computer will be blocked. After disabling Windows Update, complete the following steps. Be sure to reenable Windows update after installing the software:
  1. Disconnect the USB cable and remove the device listing from Device Manager
  2. Go to Start ->All programs ->HP ->P2015 ->Uninstall , "OR" Go to Add & Remove and check for the P2015 and uninstall .
  3. Then go to Printer & Faxes . Select the HP LJ P2015 icon and press the Delete button on the keyboard. After deleting the printer icon, go to File and Server properties . Go to Drivers tab and remove any P2015 drivers if listed.
  4. Also delete the following files/ folders C:\program files\HP\toolbox Fx or P2015 C:\documents & settings\app data\tool box Fx
  5. Run the scrubber.exe . Find this on the cd X:\utils\ccc\scrubber.exe & scrubber.ini NOTE: The Scrubber utility can also be downloaded from the web if the original installation CD is not available. However, it is only available as part of the full software installation package named hp_LJ_P2015_Full_Solution_AMWE.exe on hp.com . Once the files are extracted to a folder just open the util folder then the ccc folder and the scrubber.exe file will be visible.
  6. Paste these files at the following path and run the scrubber.exe C:\windows\system32\
  7. Empty the recycle bin
  8. Turn the printer back on.
  9. Now install the printer software again. Connect the communication cable to the PC and printer when prompted during the installation.

Jul 23, 2010 | HP LaserJet P2015 Printer

1 Answer

I cant find hpc20155.xml


This is direct from the HP website. some files were renamed... it works!
ISSUE: During the LaserJet P2015 Series USB installation, the following error message is displayed: 'hpc20155.xml' on HP LaserJet P2015 Series CD is needed SOLUTION: The HP LaserJet P2015 EWS driver on Microsoft Windows Update and Windows Market Place Web sites is newer than the driver that is included on the product CD that shipped with the printer. Because of this. the Microsoft Windows (Found New Hardware Wizard) will install the driver from the web. Some file names are inconsistent between driver version 1.0.0.12 and version 1.0.0.10, including the hpc20155.xml file, hence the attempt for the driver to search for the hpc20155.xml file will fail, and prompts the error message. To resolve this issue perform the following:
  1. Click the Browse button on the error message.
  2. Browse through the CD to Drivers -> windows 2000_XP .
  3. Select the file hppcp504.cab , and click OK .
  4. The error message "The Software that you are trying to install has not passed the windows Logo Test " appears. Click Continue Anyway .
  5. If the error message "hpc20155.xml on HP LaserJet P2015 Series CD is needed " appears again, follow steps 1-3.
  6. The required files are copied, and the driver is installed and ready to use.
If the issue still persists then perform the following in the order listed before trying to reinstall the software.
  1. Go to Start -> Control Panel -> System -> Hardware -> Windows Update.
  2. Set the option to Never search Windows Update for drivers .
NOTE: It is important to re-enable the Windows Update function after installing the printer software, otherwise the updates for all the other software on this computer will be blocked. After disabling Windows Update, complete the following steps. Be sure to reenable Windows update after installing the software:
  1. Disconnect the USB cable and remove the device listing from Device Manager
  2. Go to Start ->All programs ->HP ->P2015 ->Uninstall , "OR" Go to Add & Remove and check for the P2015 and uninstall .
  3. Then go to Printer & Faxes . Select the HP LJ P2015 icon and press the Delete button on the keyboard. After deleting the printer icon, go to File and Server properties . Go to Drivers tab and remove any P2015 drivers if listed.
  4. Also delete the following files/ folders C:\program files\HP\toolbox Fx or P2015 C:\documents & settings\app data\tool box Fx
  5. Run the scrubber.exe . Find this on the cd X:\utils\ccc\scrubber.exe & scrubber.ini NOTE: The Scrubber utility can also be downloaded from the web if the original installation CD is not available. However, it is only available as part of the full software installation package named hp_LJ_P2015_Full_Solution_AMWE.exe on hp.com . Once the files are extracted to a folder just open the util folder then the ccc folder and the scrubber.exe file will be visible.
  6. Paste these files at the following path and run the scrubber.exe C:\windows\system32\
  7. Empty the recycle bin
  8. Turn the printer back on.
  9. Now install the printer software again. Connect the communication cable to the PC and printer when prompted during the installation.

Sep 07, 2009 | Office Equipment & Supplies

1 Answer

Cannot install HP Laserjet P2015 on my vista 32bit pc


Try going to www.hp.com click on "drivers and software" enter your printer model number and download the software from there.

May 18, 2009 | HP LaserJet P2015 Printer

3 Answers

Printer sends error message HP p2015


As mentioned above, install the universal PCL 5 drivers from HP website. This will fix the error.

Feb 23, 2009 | HP LaserJet P2015 Printer

1 Answer

Windows found driver software but encountered an error while attempting to install it Lexmark 1200 series


Try to re-do the installation. You may need to manually install the driver for the printer. If same error occurs, you need to use updated driver for the printer. Download the driver from Lexmark website.

Oct 22, 2008 | Lexmark Office Equipment & Supplies

3 Answers

Magicolor 2400w Bad print quality and white lines


The solution for the white line problem in the 2400W is to clean the laser lens.
Take out the drum and wipe the laser lens with a soft clean cloth.
Replace drum and carry on.
I had to do it twice before I removed the speck of dirt that was causing this.
Wendy

Feb 21, 2008 | Minolta 2430DL Color Laser Printer

1 Answer

Installing my canon printer


oohhh...not good. You on XP or vista?

Feb 13, 2008 | Office Equipment & Supplies

1 Answer

Problem with Epson CX5000 Scanner Driver


Download in google for free registry repair for VISTA and repair ur registry and try to install again...

Still not working,Try to install driver's on another location


And rate me as FIXYA please

Dec 21, 2007 | Epson Stylus CX5000 InkJet Photo Printer

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