I can't get the mouse to work - the light on the top of the mouse came on briefly, so I know the battery works, and the optical light stays on, but I don't know what is wrong. I just bought the mouse today - it did not come with any software- is there software I need to install on the computer? I
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After you replace the batteries on a wireless mouse you must then sync it to its base. To do this, you must first push the button on the top of the base. The light will then start to blink. Then, you must push the button labeled "connect" on the bottom of the mouse.
I had the same problem and after hundreds of tries i push the button on the receiver and quickly the red connect button on the optical mouse for about 5 seconds and it work... i don´t know if it´s a final solution but this time it work´d
If you know that the battery is good then try this next.
There is a VERY tiny shark-fin shaped spring-loaded button on the bottom of the mouse that is pressed in, when you insert the receiver, while the mouse is not in use, that turns off the mouse to save the batteries. If you haven't used the mouse in a while, it can get stuck in the in position, so that when you pull out the receiver, it doesn't spring out and turn the mouse on (indicated by the red light on the bottom). If you notice that the light isn't coming on. Just try manually pushing in the little shark-fin thing a couple times to make it spring back out. After a couple times, you should be able to get it unstuck and the red light should come on.