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Unfortunately, Peter, for safety reasons, VC grills are not approved to be converted from one gas type to another. Each grill is manufactured, tested and approved for it's specific gas type. Converting it from LP to Natural Gas places all the liability on you, if something should go wrong as a result of the conversion. Further, you would notice a significant change in the heating ability and the lower flame height, when set on high. The reason for this, is that LP Gas burns cleaner and hotter than Natural Gas in an outdoor environment.
I know you would be happy not having to refill the tank, but I think you would really disappointed in the performance of the grill, if converted to Natural Gas.
I hope this helps you and Happy Grilling!! Thanks for choosing FixYa.
Jim, the reason Napoleon no longer sell a gas conversion kit is a matter of safety. None of their grills are approved to be converted from one gas type to another. Which is also the case with 95% of all the grill brands on the market today. Grills are tested and approved for the gas type they represent. Changing the gas type, then puts the burden of liability on you, if something should go wrong.
Most people want to convert them, as a matter of convenience. Not having to deal with refilling the LP gas tank. But, are disappointed with the operation of the the grill, once it's converted to Natural Gas. As, it takes longer to preheat the grill and the flame height of the burners is lower than with LP Gas. The reason for this is that LP Gas burns cleaner & hotter in an outdoor environment than Natural Gas.
There are no complete conversion kits available. If, in the end, you decide to make the conversion, you will need to piece and part a kit together. And that's not including running a hard line to the grill's location., along with an inline gas shutoff valve and a quick disconnect gas hose to the grill.
I hope this helped you to make the right decision and err on the side of caution and safety.
On the weber model you need to purchase the natural gas model. It will cost you alot more to buy all parts needed to convert. Weber doesnt want you to convert do to safety reasons. This is why they will only tell you you can't convert. Buy the right grill and save yourself a headache.