Question about Microsoft Xbox 360 Controller
Our xbox 360 wireless controller will not sync with the game console. It won't even turn on. We've repalced the batteries, tried to turn it on, pushed the connect button on both the controller and the base and still no green light, no connection.
If you're using an HDMI connection between the Xbox 360 and the TV, it might be that. When using HDMI, the Xbox won't boot up until it knows what the TV is capable of displaying. Although the controller will turn the console on, it won't sync with the console -- and it's not a controller or console problem, but just a symptom of the fact that the Xbox won't get to the point where controllers will sync until it can properly communicate with the TV. I'd recommend turning off the TV and the Xbox, disconnecting the HDMI cable and re-connecting it after making sure the contacts are clean. Then turn the Xbox back on first; you'll likely to see the same behavior. Finally, turn the TV back on. With it being switched back into HDMI mode, it just might "kick-start" the Xbox into a good communication link across HDMI. Hope that helps.
Posted on Feb 23, 2009
Try pressing the small reset button at the front of your xbox then press the reset button at the back of your contoller hopefully your controller will then work again
Posted on Mar 25, 2010
I had this same problem. One day i was just playing my xbox and i noticed one of my good controllers was running low on battery so i switched the batterys and battery case out from each other. When i tried to reconnect the controllers after that they wouldnt work.I tried taping the batterys, buying new ones, unplugging everything and replugging, moving metal and wireless things, and cords and rechargeable batterys. I eventually called MS support using this number -(1800) 4MY-XBOX. At first a machine answered then i eventually got to a real person. You can ship your broken or not responding controller off and they will send you a new one. This worked fine for me.
Posted on Jun 30, 2009
My son had the same issue. I had him try to connect it to my Xbox. It connected fine. He has his on for hours every day. I had him turn it off and completely cool down about a 1/2 hour. We also installed the "intercooler" fan his uncle bought him which he never put on. Once cooled he tried it again and it connected just fine.
Posted on Jun 03, 2009
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