Question about Panasonic KX-TG6021 Cordless Phone

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Answering system I just purchased a new 5.8 ghz panasonic phone. I went through the hoops programming it but unfortunately there seems to be a problem with incoming call and the answering machine. I received 2 calls this morning, pick up the phone and the person started to speak but the line went dead. The same person called back and the same thing happened. I can call out without a problem. I also thought I had programmed my answering correctly but that too seems to be not the case. I used my cell phone to call my home phone to check the answering system. My phone rang two or three times but the greeting message never came on and I couldn't record a message. Tell me, please, how can I correct those problems?

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Re: answering system

It first sounds as if the handset isn't charged properly. Check the battery status first. The manufacture advises to charge the system for approx. 7 hours before any use occurs. Second, make sure that the registration took, when programming the phone originally. I would de-register the handset by: 1 {MENU} i {0}{0}{2} 2 {3}{3}{5} i {OK} 3 Select the handset you want to cancel by pressing the desired handset number ({1} ? {4}). Then re-register by: 1 Handset: {MENU} i {0}{0}{1} 2 Base unit: KX-TG6021/KX-TG6022/ KX-TG6023 Press and hold {LOCATOR} until the IN USE indicator flashes. KX-TG6051/KX-TG6052/ KX-TG6053/KX-TG6054 Press and hold {LOCATOR/ INTERCOM} until the IN USE indicator flashes. LAfter the IN USE indicator starts flashing, the rest of the procedure must be completed within 1 minute. 3 Handset: Press {OK}, then wait until a beep sounds. 4 {OFF} Third, make sure that the display on the handset does not show "SP-Phone" in the display, if it does press the phone icon button. Fourth, Do you currently have voicemail from your phone service provider? If so, the answering machine will not answer. Make sure that the answering machine portion is turned on. Do this by: Press {ANSWER ON} to turn on/off the answering system. When the answering system is turned on, the ANSWER ON indicator lights. When the answering system is turned off, the ANSWER ON indicator turns off. If there are any further questions or comments, please post here. Please rate this solution through fix-it. Thank you

Posted on Jul 08, 2007

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