Question about Krups Dolce Gusto KP 2100 Espresso Machine

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My dolce gusto water tank is cracked so it leaks all the time, eBay seem to sell them but they are all in used condition, would like to get a new one?

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Posted on Jan 02, 2017

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SOURCE: My dolce gusto machine has just started to leak

Hi, my name is Katelyn, and I help with the marketing for Dolce Gusto. There is a live chat with a specialist on our Web site (http://www.dolce-gusto.us/Public/Contact-Us.aspx) or feel free to call the consumer services at 800-745-3391.

Posted on Feb 08, 2010

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SOURCE: my Dolce Gusto coffee machine has started to leak

Call Krups directly - they'll get you a new machine at no cost to you.

Posted on Apr 05, 2010

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SOURCE: dolce gusto

Hi. I work at Nestle on the brand and it sounds like either a fuse issue or a clogged needle. Please call our consumer services number at 1-800-746-3391 for assistance. They are open Mon-Fri 8am to 8pm EST.

Posted on Jun 21, 2010

  • 1 Answer

SOURCE: I have recently bought a

Got the same problem - and im addicted to lungo, I heard you can buy cleaning pods to clean the inside - try checking google !!

Posted on Dec 03, 2010

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SOURCE: dolce gusto lattee machine keeps leaking round the pod area

If its not condensation the seal is gone.

Posted on Jun 06, 2012

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1 Answer

How do i use the dolce gusto i put a pod in of chocolate and the machine just kept going it wouldnt stop when tje cup was full


I'm not familiar with that model but oftentimes programming the quantity of water will involve pressing and continuing to hold the button down until the desired quantity of water has been dispensed. Next time you press and release the button and it should stop when that same quantity is in the cup because you holding the button last time has programmed it for that amount.

Jan 12, 2017 | Krups Nescafe Dolce Gusto

1 Answer

Hi today I get this new coffee machine. When I insert water tank water running from basis machine. where is a problem?


It has a leakage or you did overfill the tank.
I can't see what you did, so please try to investigate where the water is coming from and if it keeps coming after you dried the machine. If so it is definitely a leak.

Mar 23, 2015 | Krups Nescafe Dolce Gusto

2 Answers

I plugged my new dolce gusto picolo in for the first time yesterday to do the first clean through of water but no water is coming out


This is normal you have an air lock all most all new machens do that fill the water tank and only run water fro the cold side don't use the hot run water for 5seconds at a time it should the job

Dec 26, 2014 | De'Longhi EDG200T Nescafe Dolce Gusto...

2 Answers

My brand new nescafe dolce gusto does not work. there is no water coming out.


If you're getting a "no water" error message then you need to "prime" the machine by either:

1. Fulling the tank with water and leave it in the machine for 2 hours at least.
2. Re-seat the water tank about 70-80 times to get the bubbles out and the water flowing.

Dec 30, 2011 | Coffee Makers & Espresso Machines

1 Answer

I have a Krups Nescafe Dulce Gusto coffee maker which spurts a lot of water around the capsule in it but doesn't get any in the cup and only spirts water where can I take it to get it fixed in Calgary


You directed this question at me, but unfortunately this isn't my expertise and I am unable to provide you with a real solution at this time.

Hopefully one of other experts will be able to provide you with a real solution.

Thank you for using FixYa.

Nov 19, 2011 | Krups Dolce Gusto KP 2100 Espresso Machine

3 Answers

How do you descale the machine


my machine has stopped working it sounds like the motor is still running, not sure where to buy the descaler can I just use vinegar?

Jan 28, 2011 | Krups Dolce Gusto KP 2100 Espresso Machine

3 Answers

Dolce gusto


Hi. I work at Nestle on the brand and it sounds like either a fuse issue or a clogged needle. Please call our consumer services number at 1-800-746-3391 for assistance. They are open Mon-Fri 8am to 8pm EST.

Jun 20, 2010 | Krups XP4030 Espresso Machine

3 Answers

My dolce gusto machine has just started to leak from the bottom. I have had it since Dec 2008 and not had any problems with it until this weekend. Can anyone help?


Hi, my name is Katelyn, and I help with the marketing for Dolce Gusto. There is a live chat with a specialist on our Web site (http://www.dolce-gusto.us/Public/Contact-Us.aspx) or feel free to call the consumer services at 800-745-3391.

Feb 08, 2010 | Krups Small Appliances Espresso Machine

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