Question about Washing Machines
Posted by Anonymous on
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
Here's a link to this great service
Posted on Jan 02, 2017
REplace your MCU. The MCU is the Drive Motor Control board and is located in the rear of the washer adjacent to the Drive Motor on the left-hand side (facing from the rear with the back panel removed). The wiring harness can also cause the error, but it is not as common a problem. Go onto kenmore.com and find your right washing machine and replace the part yourself. First try and take the wiring harness off and then reconnect it and see if the error code goes away if it doesnt then replace the part. Please Rate. Thank you
Posted on Feb 12, 2009
SOURCE: Kenmore Elite error message F 02
Here is what the manufacture says about F02 - Below this are my comments
If the drain time exceeds eight minutes, the water valves are
turned off and “F/02” is flashed.
Press PAUSE/CANCEL two times to clear the display.
NOTE: After four minutes the “Sud” error will be displayed,
then four minutes later the “F/02” error code will be
Possible Causes / Procedure
1. Check the drain hose and make sure it is not plugged
2. Unplug washer or disconnect power.
3. Check the electrical connections at the pump and make
sure the pump is running.
4. Check the drain pump filter for foreign objects.
5. Plug in washer or reconnect power.
6. If the above does not correct the problem, go to step 7.
7. Unplug washer or disconnect power.
8. Replace the pump.
If you washed a rug with a rubber backing or small articles like baby socks you may have a plugged up pump. To access the pump lay on the floor and remove the 3 screws holding the lower panel of washer on. Pull down and out on the panel to remove. Lay out a lot of towels under the unit, I mean a lot... Look in the center for a white cap about the diameter of a large cup, it will have a handle on it to turn, turn this left(counter clockwise) to unscrew. This will unscrew and pull out, but be careful when it comes out so does all the water. Clean out the trap that is in your hand and anything you see or feel in the sump area the trap came from. Reassemble and test. If this does not work you will more than likely need a new drain pump, that is the component on the right of that trap you just cleaned out.
Posted on Apr 20, 2010
Testimonial: "You are a Guru! Thank you so much for informing us about the "hidden" trap which housed an ankle sock, .90 & lint! works like a charm now!!"
It appears your timer/main controller/CCU has failed in this instance.
For replacement parts - head on over to PartSelect.com or RepairClinic.com and enter in your full model number for a full parts listing.
I recommend both sites because ...
FixYa has no affiliation with either site - I have been using and recommending them for years - trouble free.
PartSelect has a great schematic database for locating the part on your unit and great "testimonials" for each part that often times includes HOW-TO information.
RepairClinic has pictures of each part they sell and also a great how-to and troubleshooting for basic repairs.
If your unit has never been serviced - there should still be an original service manual enclosed in plastic taped to the inside of the shell.
In the service manual are Error codes, maintenance procedures, and troubleshooting steps you can follow.
Anything too complicated or beyond your scope should be handled by a professional.
If you think you want to tackle the repair - and have gotten stuck on a step - reply to your question and I will be glad to help you out.
Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question
Posted on Sep 17, 2010
Tips for a great answer:
Feb 07, 2011 | Kenmore Elite 45986 Front Load Washer
May 21, 2010 | Kenmore Elite 45986 Front Load Washer
Jan 02, 2010 | Kenmore Elite HE4 Electric Dryer
Aug 26, 2009 | Kenmore Elite 45986 Front Load Washer
Jan 13, 2009 | Kenmore Elite Oasis 27052 Top Load Washer
Jan 12, 2009 | Kenmore 22422 Top Load Washer
Dec 14, 2008 | Kenmore Elite 45986 Front Load Washer
Nov 27, 2008 | Kenmore Elite 45986 Front Load Washer
Sep 02, 2007 | Kenmore Elite HE4 Electric Dryer
Jul 16, 2018 | Maytag Washing Machines
478 people viewed this question
Usually answered in minutes!