Question about Sanyo HT32744 32" TV

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Sanyo HT32744 Picture mostly green and blue

This TV is only 2yrs old but it is already giving us trouble. Suddenly the picture will turn a ghastly shade of bile green, (faces looking like the Incredible Hulk) with an equally disturbing shade of blue for contrast. This event happens without warning, sometimes it looks like that when the set is turned on, sometimes we can watch it with a normal picture for hours and then it will suddenly change, there is no pattern to it. It affects the video too. Sanyo says a part needs replacing but when it went into the shop they only cleaned the contacts. It came back and worked perfectly for a month, now it has gone again. Sanyo is still offering to replace the part free of charge even though it is no longer under guarantee, but, (you guessed it) the electronics repair shop has very conveniently stopped servicing Sanyo. Any advice would be very welcome.

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  • Cynthia Smith Jun 28, 2007

    Thank you for your reply. Is this an easy repair, one which could be done at the house? This TV weighs 143lbs (23lbs more than me) so it is a major job getting it out of the house and into a repair shop even if we can find someone to tackle it. Another question:- If this is the problem, - solder joints on CRT socket cracked loose - wouldn't they have seen it when it went into the shop in the first place when they only cleaned the contacts?

  • Crist Oneil
    Crist Oneil Nov 02, 2007

    I have the same problem with mine. Its out of warranty and I have no one to help me to lift it to take it to repair shop. The nearest one is 60 miles. Can this be done at home?

  • memajoy Dec 17, 2007

    I bought 2 Sanyo HDTV's in 2005 and bought have the same identical problem. Sometimes the people are all green and there is no red in the pictures. Other times the color will be O.K. Sometimes you can turn the set off and right back on and the color will return. I am 69, live alone, and I have not taken any steps to resolve the problem because I can't handle them by myself. To hire someone to help me isn't feasible when I still don't know what to do. Can they be returned to the factory?

  • Anonymous Jan 22, 2008

    Only 1 extra thing to add to the problem. When the TV screen is black and in widescreen or letter box mode. a wave of green flows from left to right. When the wave reaches the right it refreshes back to black just to have the wave flow over the screen again.

  • Anonymous Feb 11, 2008

    I have the same problem after having the set about a 1 1/2 yrs.I will be watching and everything turns green.I also have the wave thing,and on component 2 I get three vertical lines that flicker three times once in a while.Im out of warranty so Im checking to see if walmarts still sells them so I can buy one then switch it with my lemon to return for a refund.I know thats dishonest but I feel justified as the set is not even 2yrs old!

  • Parker3 Mar 07, 2008

    My tv is the 32" hd tv flat screen. When I am whatch ing a movie or tv it will turn a shade of green on the left side of the tv and fade to normal in the middle. It will come and go while I am watching in no set amout of time. It started when it was about a year and a half old. What can I do to fix it?

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On mine I took the rear cabinet off, unseated the card mounted on the picture tube, applied a little dielectric grease on the connector on the card and reseated the card, removed, re-greased and reattached the card. I have had no problem with either my or mom's which I did the same to since! This is an easy fix that anyone can do. The hardest part is moving the TV and reassembling the rear cabinet. Do not pull the cabinet back out more than you have to, to ease the reassembly of it.

Posted on Mar 05, 2010

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I have the same set here, seems to have more green in background, Im assuming that the grey scale may not be set correctly,not sure how to access the service menu for this set, can someone help out with this.....

Posted on Aug 24, 2007

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I usually find that the solder joints on the CRT board have cracked and cause this symptom. What you are describing indicates that the red gun is intermitten, and the solder joints on the CRT socket itself (red cathode) or the red output transistor have probably cracked loose.

Posted on Jun 28, 2007

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