Question about Miele Dishwashers

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I've just installed a Miele 5500SCU Dishwasher and the springs that support the door cant be adjusted far enough to take the weight of the door, does anyone have any suggestions?

I have already adjusted the spring tension fully on both sides of the unit as per the instructions but it doesn't feel like there is any resistance there and the door free falls. Could the springs have fallen off and is there an easy way to check?

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  • Contributor
  • 14 Answers

If the dishwasher is brand new, then there is an issue with the configuration of the springs, i.e not mounted correctly. A factory dishwasher door should not need to be adjusted. However if it is older, it is possible that the springs came off, in which case they can be seen from the underside of the dishwasher and by a panel that unscrews on the bottom of the door. Make sure the springs are there.

Posted on Dec 30, 2012

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Posted on Jan 02, 2017

  • 209 Answers

SOURCE: Door Tension

just about the most difficult job to do on a dishwasher, not normally a job for the home mechanic, i am an appliance engineer of 20 years and often shy away from jobs like this,

there is often no adjustment, the hinges are sprained, more often that not by people either putting weight on the door to stand back up, or children climbing on to get higher

the only thing i think you can do is to check the springs are in place and nothing is broken or just come off that can be put back?? sorry

Posted on Oct 15, 2007

Master_Tech
  • 770 Answers

SOURCE: dishwasher door, too much spring

YES after you have the panel installed it will open and close much better the factory sets the springs on your model tight so when the panel is installed it can weight down the door after the panel is install you may have to readjust them tighter again

Posted on Feb 23, 2008

  • 1 Answer

SOURCE: Door falls open

I have had this issue TWICE now on a three year old dishwasher, and Sears charges you $150.+ to fix it. It is quite simple to fix, there is a special part that has all the pieces attached to it, except for the spring. You will have to remove the screws that are holding your dishwasher under the counter. This could be behind the rubber on the sides. I had to remove a gray plastic circle piece on the inside to see the screw (it pops right out, don't loose it!). Pull out the machine enough to see the out side- side. You will see a (plastic) white roller, string(rope), and a piece that attaches to the dishwasher. There is a number on the white plastic piece that looks like a L (it just slides out). Thess pieces are called the Dishwasher Door Balance Link. You will need to order these pieces, they are all inclusive, and come for both sides of the door, at a whopping price of $15.00. VERY simple to install. Attach one end to the spring, line up in roller then attach to the dishwasher. It is easier to look at it and follow what is on the dishwasher than me clearly explaining it. I feel that paying $1000.00 dollars for a dishwasher would warrant using metal pieces instead of substandard plastic, for this application. These door are very Heavy and like I have said I have replaced them twice with a waiting time of three weeks for the repair man. Please try it, you can do it.

Posted on Dec 31, 2007

  • 409 Answers

SOURCE: mdb7601aws dishwasher door drops down

hi there,

go to www.whirlpoolparts.ca to get the exploded view for your model #. it will be the located under Repair Parts.

Posted on Sep 23, 2008

docjohn174
  • 943 Answers

SOURCE: I assume the spring in

Hi Thanks For The Question. You Have To Disconnect And Pull Out, From Counter. Only Way. Thanks .The Appliance Doc

Posted on Oct 03, 2008

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Step 1: Get Access to the Door Spring Remove the lower panel under the door. Normally, two screws keep the panel in place. These screws are located on top of or below the panel. There are cases wherein you have to initially open the dishwasher door to be able to remove the screws. The door should then be closed in order to remove the panel.
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When your dishwasher door has a problem, check these: Latch Springs Hinges Door seal Latch The latch on many dishwashers is adjustable. If your door is easy to close but difficult to latch, adjust the latch to let the door close more easily. If you can't see any way to adjust the latch, yours may be fixed in a certain position. Check for other reasons for the latching problem. If the latch has worn out in a way that makes it impossible for you to close the door properly, you probably need to replace the latch. Springs Your dishwasher has two springs that counterbalance the weight of the door. If either or both of these are broken, the door feels quite heavy and you need to replace both springs. Hinges The hinges are important to the door closing properly. If they're bent or deformed, you probably need to replace them. Once bent, only rarely can they be straightened well enough. Door seal If your dishwasher is new--or if you have just replaced a door seal--the door may be difficult to latch for a week or two. If the tightness persists, though, try adjusting the latch, if it's adjustable. If it's not adjustable, there's probably nothing you can do immediately. But try running the dishwasher on the highest heat cycle to help the seal conform to the door. Otherwise, the seal should compress over time.
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see this causes and use the common sense.God bless you
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Here Miele installation manual for the G660. The file is in PDF format.

If the regulation procedure does not do the job, then the spring must be replaced.

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The spring is usually sold as part of the hinge assembly.

To get parts or to book a qualified technician call the Miele support number listed on the owners manual or use the Contact page on your local Miele website. Here UK website: Miele - Contact Us.

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