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We have a 6210 at work, must be similar though.
Make sure you have blank paper in tray,
Put piece you want copy of face down on scan glass, close lid, hit copy, it takes a minute to wake up.
Or put piece you want copied in auto-feed face up, hit copy, it takes a while to wake up, seems as though it is not working, then it will.
You can make multiple copies by loading them print side up into the upper feeder you'd use to fax, then entering the number of copies on the keypad and hitt the copy button for color or black or you may lift up the carriage and place a page on the scanner glass, close the carriage select the number of copies and hit the copy button for color or black
Put the pages in the "multiscan" all at once, not just one sheet at a time. The Automatic Document Feeder (ADF) will feed one sheet of your document at a time untill all of the pages are scanned...
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Open the Printer Cover.......... 2. Remove both the Catridges from the Printer............ 3. Move the Catridge Carrier which holds the catridge from right to left and from left to right for about 10 times............ 4. Try to make a copy without the catridges........If this works and it gives a Blank Page out............ 5. Insert both the catridges turn the printer off and turn it on again........... 6. Now it should work fine........
please press menu then start black copy (blue button) then fortimes arrow-up (tel.index). machine will switch to maintenance mode and all buttons will flash. press 8 then zero then severaltimes start black copy until error A1 will appear on the lcd. repeat pressing menu nine times and write down the error codes. Plz post them here again. To leave the mode press stop then 9 then 9.