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The robot dude meant it was loading up the system settings to the next screen so you can wipe off corrupted data that prevents the tablet from completing startup.usually an incomplete update.So
as follows ... Hold power button to switch off tablet....then hold power button and volume up together for at least ten seconds.let the robot appear and do nothing until the menu option comes up to ask you to factory restore.you will lose all your apps and data.if the robot comes on and gets stuck make sure the tablet is fully charged and repeat the two button hold as this may take several attempts.sometimes Chinese technology is unpredictable.
Don't forget to plug in the power. And again, press home button and on / off switch, till it switches off. Then press the on / off button, till the Apple logo comes back, then release the button. It can take up to a minute, before the screen comes on.
Most likely the battery is shot. If you could, try to power it up with the adapter supplying power. If this is successful it indicates that the battery is done for and no longer holds a charge. Most of the batteries on small, inexpensive tables only last for a couple of years. Yours may have used up it's life waiting in a warehouse. I have generally been unable to find replacement batteries for these tablets. There is a company in China that makes most of them as custom runs for small companies and does not stock replacements. You may also try to do a "factory reset" while the "powering up" logo is showing, find and press the reset button while using the power adapter for juice. If you manage to get it to run on the power adapter, and find that the battery is shot, there is little chance of portable use anymore.