Question about HP Presario SR1710NX (CPQSR1710NXEL426AA) PC Desktop

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MY HP Presario SR1710NX won't recognize the 1 gig memory chips I have

I have 4 x 1 gig Kingston KVR400AK2/1GR and the computer will only recognize it as 512 meg.

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  • amsilverstei
    amsilverstei Dec 31, 2012

    I see these are pairs of 512mg each to make 1 gig chips. I installed Windows 7 but when I have all 4 chips in the machine freezes.

  • max carson
    max carson Dec 31, 2012

    4 512MB's are 2GB's total . Are ALL the Memory Mods the exact same? PC-3200?



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  • HP Master
  • 7,627 Answers

Is the Memory PC-3200? Let me get this correct, you have installed 4 1 GB's of PC-3200 Memory in 4 DIMM slots. If you shut down, unplug, check/reseat memory mods, plug in ,reboot, Open BIOS, Check Memory installed, what does it say? I looked at the specs for KVR400AK2/1GR it's saying it's 2x512mb's? I'm confused? Is this it? Download this little Freeware program, it will help:

Posted on Dec 30, 2012


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Posted on Jan 02, 2017

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SOURCE: sdram capacity

its that 512 mb total capacity for your computer memory?? if so read this:
To find the total amount of RAM that can be added , subtract the amount of RAM currently in the computer from the maximum amount of memory the computer can hold. For example, a computer has 256 MB of RAM. If the maximum amount of memory the computer can hold is 512 MB, then 256 MB is the amount of RAM that can be added. this info from the HP website , to find out more , go to , enter the model number , and look for more information about your computer specs, hope this helps , please rate & thanks AJ

Posted on May 24, 2008

  • 558 Answers

SOURCE: HP Compaq Presario SR2150NX PC New Memory not recognized

have you tried bios update your bios to the latest version

Posted on Aug 29, 2009

  • 83 Answers

SOURCE: Memory upgrade didn't work

sound like either the memory is incorrect or u may need to load the default settings in the BIOS

enter the BIOS / setup screen for the motherboard and see if the system shows the 2 gig installed
see the adding memory guide below and it will explain everything

Product Specs

Adding Memory Guide
see below for link

Posted on Feb 14, 2010

  • 1 Answer

SOURCE: How much total memory will a HP a520n desktop

Go to and have them analyze your computer. They will tell you you can use 2gb, no matter what HP says, and it does work. I just went through the same thing. Saved me from buying a new computer because 1gb wasn't cutting it and I originally thought that was the max for a a520n. Not true. I do suggest going to HP and getting the Bios update from 2005 if you haven't already done that. My a250n runs great with 2gb ram, replacement 500 watt power supply, GeForce 6600gt GPU, and Audigy SE sound card. With optimized paging file and routine disk cleanup this thing still runs well enough to have a few years left in the old girl untill every new program requires dual or quad core 64bit technology and Windows 7 or above.

Posted on Mar 17, 2010

  • 5660 Answers

SOURCE: Just bought 2 1GB PNY dual Chanel memory modules

HP Support > Pavilion a1600n desktop computer > Motherboard Specifications,

Scroll down the page to the illustration, and photo of the Pavilion a1600n motherboard.

On the motherboard illustration where it states DDR2 XMM1 (64 bit ,240-pin module), and DDR2 XMM2 (64 bit ,240-pin module), is where the two 1GB ram memory modules go.

On the motherboard photo, it is the two Blue in color ram memory slots.

The 512MB ram memory modules go into the Black ram memory slots.
[DDR2 XMM3, and DDR2 XMM4]

The Blue ram memory slots are one Channel. (Channel 1)
The Black ram memory slots are the second Channel.
(Channel 2)

You want to keep LIKE ram memory modules in the same Channel.

If you are having problems with the PNY ram memory modules, tell me what the manufacturer code is on them.

(Or if you bought them off of a website, see if you can copy and paste the link in a Comment. Believe upper right of your page.
FixYa is constantly undergoing changes to improve the website, is why I indicate that)

You need low density, unbuffered ram memory, DDR2 Sdram ram memory.

[DDR2 at either 533MegaHertz, or you can also use DDR2 at 667MHz.
PC2-4200 and PC2-5300 respectively ]

Don't try out any high performance ram memory is my recommendation, because the Voltage required by the ram memory, may not meet the factory default voltages that are preset in your computer.

[Factory Voltage default setting for ram memory for your motherboard, is set at 1.8 Volts.
Some high performance DDR2 ram memory requires 2.0 Volts, 2.1 Volts, or even higher ]

Posted on Jun 30, 2010

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1 Answer

Where to find free online manual for Presario SR1710NX, product # EL426AA


HP Support > Compaq Presario SR1700 series of Desktop PC's > Manuals page,

Under the subheading - Quick jump to manuals by category...
,click on Service and maintenance information

Now click on Upgrading and Servicing Guide
(29 Mar 2005)

This is a PDF file. The computer you are using now has Adobe Reader on it, which uses PDF files.
After you click on the file name (Upgrading and Servicing Guide), it may take up to 30 seconds before the first page comes up.

Scroll your mouse cursor to the bottom/middle. The ghosted out navigation guide will appear. Go to the far right in the guide, and click on the Adobe PDF icon.
(When your mouse cursor is on it, - Show Adobe Reader Tool Bar - appears briefly)

At the top is the Zoom Out icon, ( - ), and the Zoom In icon ( + )
The Zoom Out icon increases the view size if you click on it.
The Zoom Out icon decreases the view size.

The PDF file page number box is at the top, to the right of the Down Arrow.

A) Pages 5 and 6 - Opening the Computer Case
B) Pages 8, 9, 10, and 11 - Replacing a Drive

I can't pull up info I need to show you, with using an SR1700NX.
I'm going to use the SR1720NX instead,

Click on - How to - in the list.
(No thanks on feedback)
Click on - Replacing / Adding hardware

Click on - Replacing the Hard Drive
When finished go back, and click on - Upgrading Memory (RAM)
Click on - View a video about installing additional memory

Plus videos on installing an IDE harddrive, SATA harddrive, and ram memory,





Jul 14, 2012 | HP Presario SR1710NX (CPQSR1710NXEL426AA)...

1 Answer

Can we instal windows vista on dc7100

From what I am seeing you should be able to run vista on the computer. I would recomend you max out the memory to 4 gig. that would be one 1 gig memory chip per slot. DDR PC2700 chips.

May 15, 2012 | HP Computers & Internet

1 Answer

Memory support

  1. 2 DIMM memory slots (supports up to 2GB memory)
  2. Supports 1.8V DDR DIMM
  3. Supports DDR2 533/400 DIMM

Note2: Use of a Double-Sided memory module (the single chip is 512 Mbit) is required if you wish to install a 1 GB memory module

Only supports one gig per slot...

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Windows 7 running slow after memory upgrade

If it's Windows 7 32bit it has limits on the amount of ram it can use.
Google it and see.

Jan 31, 2012 | Dell Precision Workstation 670 PC Desktop

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Presario sr1710nx what type memory has an excellent wizard for locating memory.
Computer memory upgrades for HP Compaq Presario SR1710NX Desktop PC...

Lists memory compatible with your machine.
Memory Type: DDR PC3200, DDR (non-ECC)
Maximum Memory: 4GB
Slots: 4icon_note.gif Although the memory can be installed one module at a time, the best performance comes from using matched pairs of modules.

I have also found that the memory occasionally is not recognized. To fix remove the ram and clean electrical contacts with a clean pencil eraser. (Rub the contacts to clean.) Then replace memory. (My machine failed to boot, cleaning the contacts fixed the problem.

Nov 16, 2011 | HP Compaq Presario SR2150NX PC Desktop

2 Answers

How can my computer recognize my new ram i insert?

If it is the correct RAM the System should recognize it automatically. Window on the other hand sometimes get it wrong, To see how much RAM you really have is check as it boots up, that will give you the correct amount. OR again check in BIOS.

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My compaq presario sr1230nx crashes after 40 minutes of use to the bluescreen with vista. Has anyone had this happen? I ugraded memory to a gig and a new older nvidia video card. Is it a memory thing, a...

It could be a memory issue as the bare minimum to run Vista is 1 GB. Also make sure all your drivers are up to date with the proper vita drivers. Hope this helps.

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RAM memory in a Presario computer


No, it does not matter what size ram modules you have installed, aslong as they are supported by the laptop.

You can have 128MB on one slot and 1024MB on another for example, but these days its more common to have sizes like 1024MB and 2048MB. As long as the size and speed, type is supported it will work.

Thank you,
I will fix it!!

Nov 14, 2008 | R.A.M. Computers COMPAQ PRESARIO ATHLON...

2 Answers

I have a Compaq Presario, model #: SR2150NX memory problem

To Be pricise ...there is no hardware problem.
The problem can be two.

1.Your computer supports max of 1.5 GB RAM.....For this check with other vendors too.

2.You have to update your BIOS.

If you can provide me the motherboard no and details i can clarify more on it

Jun 02, 2008 | HP Compaq Presario SR2150NX PC Desktop

1 Answer

Ram memory

Okay, I have a stupid question, the more powerful the chip the hotter it runs. It could be the second slot will not work with a 1 gig because of heat issues and ventilation?

I have the same problem, with 2 one gig chips. I am going to try to replace the easy access slot with a 1/2 gig chip. I'll let you know.


Mar 31, 2008 | HP Pavilion zd7000 zx5000 zv5000 presario...

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