Question about Jabra BT620s Consumer Headphones

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Jabra bT260s Pairing problem...

I just purchased the Jabra bT260s. They are fully charged. I also purchased a bluetooth dongle from amazon.. http://www.amazon.com/gp/product/B0019SI266. With the software that came with the dongo I can recognize my headphones and it has them paired, but I don't hear anything from my Pc. I have played music using windows media player and tried everything. I can hear the hardware noises inside the Jabras when I press one of the hardware buttons, but I don't hear any music. Please help!

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You may need to change your output sound device. The method may vary depending on your software and hardware, but go to Start -> Control Panel -> Sound (I think. Doing this from memory, so might be slightly off). There should be a Devices or Output tab. Change that to your bluetooth headset. You will probably need to restart WMP before you hear music, too.

Posted on Oct 23, 2009

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Why cant i get my computer to dicover my auvio pbt200 bluetooth speaker?


  1. Try playing other audio files. Ensure that audio can play fine from the same audio device when using a headphone.


  2. If Step 1 is not the case, try listening to audio by connecting the speaker to the Bluetooth device using the Aux-in cable. This will isolate if it's a Bluetooth connection issue or not. Remember to disconnect/un-pair the Bluetooth connection first.


  3. If the issue only happens when connecting via Bluetooth, do the following:
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    2. Reset the speaker to its factory default settings. For instructions on how to reset your speaker, go to the product's support site to view the relevant knowledgebase article.
    3. Clear the current pairing entry from your Bluetooth device. For instructions on how to clear the pairing entries, consult the user's manual of your Bluetooth device.
    4. Try re-pairing the speaker and the Bluetooth device. For instructions on how to pair the speaker with the Bluetooth device, go to the product's support site to view the relevant knowledgebase article.
    5. To further isolate, try pairing the speaker with other Bluetooth device.

  4. If the issue happens when connecting either on Bluetooth or Aux-in, please contact Creative Customer Support via email.
Note: Creative Bluetooth speakers do not need any driver to operate. You may need to update the Bluetooth driver of your computer's built-in Bluetooth adapter or your USB dongle. To determine whether your computer or USB dongle is updated with the latest Bluetooth driver, please refer to their user's guide or website for information.
http://support.creative.com/kb/ShowArticle.aspx?sid=90429

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I canot get the dongle to connect to the head set. The dongle dose not light up at all. Is it just a bad dongle?


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Hope this helps.

zeceten@yahoo.com

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