Question about Quartet gbc Shredmaster 5500S (Strip-Cut) Shredder
This has just started in the past week. When we go to shred a new document/paper, when the paper starts the shredding action, it begins by reversing and kicking all back out. The only way to stop this is by turning off the shredder, pushing the arrow forward button and putting the paper in.
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Your Fellowes p600c-2 shredderappears to have the same problem I had, it would run in reverse but would not shred new paper. I removed the 6 screws that are visible on the top assembly, but could not get the top assembly to come apart. There is a seventh screw hidden under one of the adhesive labels. I removed that screw and was able to disassemble the shredder. The plastic trigger mechanism that starts the shredder when paper is put in was stuck. I freed the trigger mechanism and reassembled the shredder. Now it works fine.
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