Re: breville 800esxl won't extract coffee or steam milk.
Is your machine new or is this a new problem? If you have had the machine for a while there is a possibility that your double wall filter is clog between the walls which would prevent the water from going through (this happens when your grind is too fine). If however the water does not go through when you do not have a filter in the basket than you have a diferent problem.
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I have the same problem. I used my machine for one day to test it when I had it brought into Vietnam then packed it while our house was being built.
Now it won't pump water or produce steam.
To add insult to injury Breville advice "They don't give service manuals to the public"
Personnaly, when I use the big filter, the grinds are dry after the extraction, but for the small filter, it's all soggy. If you look at the documentation, ( http://kitchen.manualsonline.com/manuals/mfg/breville/breville_coffeemaker_product_list.html) they say wet coffee grind after extraction is normal. But did you change the coffee brand ? Or the grinding level ? How do you grind your coffee ? I had big troubbles once with a commercial grinder at my grocery store, it's when I decided to buy my own Breville grinder.
This could be blocked. The best way to clear this is to switch off the machine and see if you can dismantle the frother arm. Sometimes the arm will come off by unscrewing. If it does, wash it in hot water and washing liquid. If it doesn't come off try putting the frother wand into a mug of cold water and allow it just to steam the water.
Frother wands don't just steam liquids - they **** up liquid which can block the vents and the actual steam hole which this machines' problem sounds like it does have.
I have a Breville Die Cast 800ESXL and due to wrong cleaning process, I have to buy the steam wand. I tryed to find them in Breville.com but they does not have this part available for sale. Where can I buy this Steam Wand for my Breville Die Cast 800ESXL. PLease let me know ASAP, at email@example.com Thanks
I have the same problem. It appears to be caused by a worn steam wand gasket that's inside the steam wand assembly which can be unscrewed from the Breville machine. This was confirmed by the folks at Breville. They referred me to www.thegourmetdepotco.com. That website does not sell the steam wand gasket separately. They sell "Frother Assembly MOdel #800ESXL-250" for $14.95. With tax ($1.42) and shipping via USPS ($5.65), the total is $22.02. A very high price for the failure of a simple plastic washer, but it beats buying a new machine!
The pump has gone bad - through use. This is a common problem, and has to do with the "seals" that are in the pump. Since the pump generates high pressure and heat, over time, the seals will fail, and will be unable to generate enough pressure and heat to create steam. The only remedy is to have the pump replaced through the Breville Out of Warranty repair centers. http://www.brevilleusa.com/support/service-centers.pdf