Question about LG WM1814CW Front Load Washer

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Door remains locked after cycle is finished on my LG washer

On my LG front load washer (WM1814CW), the cycle has finished but the door won't unlock, even though it is making the clicking sound as if it's trying to unlock. However, the Door Locked light remains on, and my clothes stay locked inside.

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  • Anonymous Jan 25, 2009

    We have the exact same problem. LG told us to unplug the machine and should reboot. Didn't happen. This is the second big problem we've had in two years; the first was the water pump seal. $300 later it worked. Then we had the LE error and had to use less soap.

  • displeased Jan 27, 2009

    it sticks often, but a re-rinse and all was good - but completely locked shut this time! tried everything.

  • thomas thompson May 11, 2010

    BAD LOCK SWITCH

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6 Suggested Answers

  • 298 Answers

SOURCE: need service manual for LG

you can go to appliancerepairplanet.vstore.ca to get a sevice manual

Posted on Dec 20, 2010

  • 1294 Answers

SOURCE: LG front washer WM1814CW error OE

Check your exit hose spigot, it may be clogged. This is if your filter is all clean. There should be air for passage in the standpipe behind. Your hose should not fit airtight into the standpipe and neither too deep into it. Snaking out your standpipe would be good too.

Rate me pl.....if helped.

Posted on Jan 16, 2008

MNTECH
  • 1543 Answers

SOURCE: Can you adjust the water level on the LG Tromm WM1814CW?

No. Water level is not user adjustable. The washer will automatically put in the correct amount (about 3 inches in the bottom of the tub) and adjust for load size and type. This level is all that is needed. The reason the clothes are hardly wet at the end of the cycle is due to the high spin speed (compared to almost all top loading machines). If you want to see how wet the clothes really are, pause the machine mid cycle and the door will unlock and you can see, or select a "no spin" option and see at the end of that cycle. You will use about 12 gallons of water for a large load, vs. about 45 for a top loading machine, so remember to adjust your soap and fabric softener use accordingly. ( one tablespoon detergent and one teaspoon fabric softener maximum per load)

Posted on Apr 07, 2009

CMV9
  • 594 Answers

SOURCE: LG Tromm wm1814cw LE flashing on digital display,

Here are few troubleshooting tips that i have found. If you acquire further assistance please let me know...

Is this a new installation?
In new installations, this error can sometimes present because of a miscommunication between the control panel and the wash motor. In this instance, the washer simply needs to be reset.
Step 1: Unplug the washing machine.
Step 2: While the washer remains unplugged, press and hold the [Start/Pause] button on the front panel for 5 seconds.
Step 3: Plug the unit back in, and run a rinse and spin cycle to test if the LE code is cleared.
Are there soap suds visible in the drum?
Over-sudsing is the main cause of LE error codes. Using non-HE (high efficiency) detergents or too much detergent will cause stress on the motor. In addition, detergent residue can also cause leaking and odor. Follow these steps to resolved an LE error code caused by over-sudsing.
Step 1: Unplug the washer and allow the unit to sit for 30 minutes to give the suds time to dissolve.
Step 2: Plug the washer back in and press [Power] to turn on the washer.
Step 3: Do not choose a washing cycle. Press the [Spin Speed] key until "No Spin" is selected.
Step 4: Press [Start/Pause] to begin a drain only cycle.
Step 5: After the drain only cycle has completed, remove the clothing items from the machine. Turn the power back on and select [Rinse and Spin] and then press [Start/Pause]. This will remove excess soap suds and light residue from the drum. Repeat this step until no visible suds are in the drum of the washer.

Has a large load size been used with a gentle wash setting?
Gentle wash cycles such as Perm Press, Delicates, Hand Wash, and Wool/Silk should only be used for smaller loads. Because the cycles are more gentle while tumbling and spinning, too many items in the drum can register as an issue with the motor. In this instance reset the unit and run a test rinse and spin cycle.

Has the washer been overloaded?
Single bulky items or large loads can add extra weight to the drum and place stress on the motor. Remove some of the clothing and restart. If the issue is still present after a few items have been removed, unplug the washer for 30 minutes to allow the motor to cool and then restart the cycle.



Posted on Apr 13, 2010

TheMobilian
  • 8147 Answers

SOURCE: LG washer Model # WM1814CW problem code UE

UE=Imbalance error

load too small
appliance tilted
laundry clumped to one side
non distributable object in tub

Posted on May 20, 2010

Macmarkus
  • 2605 Answers

SOURCE: My washer is flashing E:13; locked with wet clothes inside

Hello and welcome to fixya.

The E13 error code on the WFMC series Bosch washer`s refer to a drainage problem, as you may or may not already know. ( or in Bosch terms "pump time exceeded" )

What you may have is either a clogged pump, improper detergent being used, ( must use "HE"/lo-sudsing detergent ) hence suds not allowing a proper drain cycle, or wires loose at the pump...the later being the least likely.

You haven`t mentioned if you`ve checked the pump...just hoses as you did mention.

Anyway, here`s the most likely way to remedy a E13 code.

**Unplug the washer from the wall or turn off the breaker before attempting any repairs**



  1. Get some towels and if possible a wet/dry vac. If the machine drained, it won't be too bad. If your machine is stuck full of water, I can't say, hopefully you won't get wet. ( maybe you`re lucky enough to be close to a floor drain )
  2. Locate the round door on the front of the machine (about 6" in diameter, lower right corner)
  3. Find a drill bit or small screwdriver that fits in the hole in the round door.
  4. Insert the bit into the hole in the door. It will push in a tab, it doesn't take much force. Rotate the hole (clockwise) to 6'oclock and it should come free. (the edges are very sharp so be careful or wear chain-mail gloves).
  5. Once the door is out of the way you'll be greeted by a 3-4" plastic cap with wings so you can unscrew it by hand. ( you should also see a red ring with a string attached, if you pull this the door should unlatch, but getting the water out first is usually a good plan ) There is a small collector lip at the bottom of the cap, that is where you can hold the wet/dry vac to catch the water. Unscrew slowly so you don't get flooded, until it is unscrewed all the way out.
  6. Now pull out the trap and visually inspect the inside of the pump as well as the filter/trap. Hopefully you'll find the item/debris that initiated the error code.
  7. After removing any debris or obstruction`s re-install the button trap/lint filter and plug the washer in to power or reset the breaker and give it a test.
  8. Run a load and watch for leaks. Leave the pump access door off until you are sure you screwed the cap in tight and there are no leaks.
Ultimately you may have a faulty drain pump, but I would certainly start by performing the things I listed first.

Let me know if you require further assistance and if not and this solves your problem, please rate the solution I provided accordingly.

Thank you for coming to "fixya" and good luck.

macmarkus :)

Posted on Jun 13, 2010

Testimonial: "Thank you! Ten p.m. on a Sat. night...no help in sight...you helped us fix the problem on our own. Thank you so much!"

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Can you adjust the water level on the LG Tromm WM1814CW? The water level when washing and rinsing is so low that the clothes are barely wet when the washer has finished.


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