Question about Kenmore 15864/15862 Top Load Washer

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Washer not pumping water out or spinning

We have a series 80 kenmore top load washer about 9 years old. We had a problem with it about 3 -4 years ago with the drive shaft and had it repqired. This moring we awoke to a wet load of laundry, dripping wet. My husband put it thru another rinse and it didn't drain. Could it be the drive shaft again or is it the pump? How do we tell and how would we repair. He has made repairs to our dryer.

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It sounds like it's the pump. Tip the machine back and try to spin the motor where the pump connects. Make sure to unplug it first though. If it's hard to spin or it doesn't at all then the pump is stuck. Clamp off the hoses with hose clamps so you don't flood the house and remove the pump. It's just two clamps holding the hoses on and then the pump will slip right off the motor. There is probably something stuff in the pump causing it to not spin. It could be anything from a coin or a bobby pin to a sock or something. Clear it out and put it back on and it should fix your problem. I really don't think it has anything to do with the transmission. I hope this helps you out and if you have any other questions let me know. I will get a notification if you post anything to this message. Good luck.

Posted on Jan 22, 2009

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This assumes that you have a basic Kenmore / Whirlpool top load, direct drive, neutral drain (it doesn't spin until the pump removes most of the water) machine.

First, see the Sears parts site for your washer:
http://www.searspartsdirect.com/partsdirect/index.action

Enter your model number (###.######) and you'll see a list of major sub-components with diagrams and parts.

Newer model Whirlpool / Kenmore washers use a Lid Switch as a safety device. Unless the switch senses that the lid on the washer is closed, the washer will neither agitate nor spin.

Older models only used the switch during the spin cycle.

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This is a Whirlpool PDF on how these washers operate. It has a diagram on jumping the switch as well as a detailed section on how the transmission works.

https://secured.whirlpool.com/Service/SrvTechAdm.nsf/2cd44500d572193285256a45004fd9d6/f7e2147fa98b28cf85257122007475cb/$FILE/L-55.pdf


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Following is a description of how to gain access to the console and how to remove the cabinet if necessary.

http://www.american-appliance.com/catalog/newsdesk_info.php?newsPath=16&newsdesk_id=131&osCsid=913ba652cd504fb162f87d892bcb427b

With the jumper in place, try to re-start the washer.

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