Question about HP JBL Platinum Computer Speakers

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I had to reinstall my windows xp and my speakers are plugged in but no sound comes from them and my computer cant find them

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If you are trying to re-install windows, you have to re-install the sound drivers also once the setup is complete.
You cannot hear any sound untill you install proper sound drivers.


Posted on Jan 22, 2009


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Posted on Jan 02, 2017


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Theres no sound ccoming form my computer

On the back of your computer there are three input holes. The speaker wire connector should be green. Match up the the green conector with the green input on the back of the computer. You should now have sound coming from the speaker. If you still do not have sound then you need to make sure you have installed the driver for the sound card. Your speakers should have come with a disk that will have the driver on it.

Good Luck


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Have you checked with headphones in the same port? Is it possible you've selected "Mute"? Check the System Tray near the clock in the lower right hand corner of your screen and make sure there's not a red circle next to the little speaker icon.

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Go into Sound Settings under control panel. There should be a left-right audio control setting in there.

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better search for the driver for the hardware you install for sound there are different drive as you mention that you have win XP so search for the driver accrording to the operating system you are using see for both hardware as well software issue for more problem do consult you nearest autorised service centre for help or do visit the microsoft web site for more help so untill then see you sir hope you will find the solution for your problem

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same problem
I formatted my hard drive and reinstall windows xp but no sound comes from speakers I tried to install audio drivers from the motherboard CD "foxconn" but PCI driver can not be installed what should i do?

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Most often, a recovery CD is provided with Dell PCs. This would contain all the necessary drivers. If it is still available, you need to pop it in the CD tray and look for a folder that says multimedia, sound, audio or something like that.

In the absence of the CD, downloadable drivers for a Dell Dimension 3100 running XP Home Edition SP2 would be here. You need to fill in the details.

Hope this be of help/idea. Pls post back how things turned up or should you be in need of additional information.

Good luck and kind regards.

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lo-ve stated: but i cant still get to it in my windows system1.gif and sound options. But there's nothing there.

If there's nothing there your computer can't find a sound card!


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