Question about HP JBL Platinum Computer Speakers

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I had to reinstall my windows xp and my speakers are plugged in but no sound comes from them and my computer cant find them

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Hi,

If you are trying to re-install windows, you have to re-install the sound drivers also once the setup is complete.
You cannot hear any sound untill you install proper sound drivers.

Regards

Posted on Jan 22, 2009

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I plugged my speakers into the back of my computer and I still cant get any sound. What should I do?


Verify that the speakers are plugged into the correct color coded plug in back. Verify that the speakers are plugged into a power source Verify that the speakers are on Verify that the speakers are turned up on the actual speakers Verify that your sound is not muted in windows (Control Panel > Hardware and Sound (vista) or just Sounds in XP > Adjust system volume. You can also try opening Windows Media Player and unmuting/turning volume up there. Try several files, mp3s, videos. make sure its working. If you still have no sound try updating the drivers for your sound card, you can figure out what type of sound card you have from the control panel, system, device manager, sound. then just go to that companys website and search for your card to download the latest.
If you do all of this you should have working sound... if you still dont then that would indicate the speakers or a cable is defective, you may want to do some trial and error with known good cables/speakers.

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Most often, a recovery CD is provided with Dell PCs. This would contain all the necessary drivers. If it is still available, you need to pop it in the CD tray and look for a folder that says multimedia, sound, audio or something like that.

In the absence of the CD, downloadable drivers for a Dell Dimension 3100 running XP Home Edition SP2 would be here. You need to fill in the details.

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