Question about HP PSC 950 All-In-One InkJet Printer

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HP psc 950 Printer error message incorrect black cartridge

I recently purchased a used HP 950 psc printer. I installed a new HP 15 black cartridge and am getting an error message that I am using an incorrect black ink cartridge,
. I did not get an owners manual with the used printer. How do I reset to remove error message?

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  • Anonymous Feb 07, 2009

    I have the same problem. Moreover, it also gives me the message of "black cartridge jam" intermittently while there was no jam can be seen. Very frustrating. 

  • tchila Feb 27, 2009

    hp 950 error message is constant. how do i solve this?

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1 Answer

Just installed a old printer i had bought hp psc 950. Message 'press enter to align; wont go away. I dont think it prints a complete test page. Also I put in a 45 cartridge which hp say sis compatible...


Hello,

I disagree with a driver issue at this point. The printer wants to align the ink thus this has nothing to do with the software layer of the operating system. However if you purchased compatible ink but it says its the wrong ink you would need to visit Hp.com and check for any firmware software to update the printer.

Many cases people just purchase the wrong version ink witch would cause the error. I would not recommend refilling the 15 cartridge, your better off just purchasing a new number 15.

Please check HP.com for any firmware updates for your printer.
Please purchase another 15 cartridge then re run the align function again.

If all steps fail you might have a issue with the print head or nozzle, witch you better off just purchasing a new all in one Hp trow away.

All in one printers in my humble opinion if they cost under $200 bucks they don't last these days. Real good printers are over $200 and carry more then 1 year parts and labor such as Epson.

Thanks for using Fixya,

Best Regards

Rulds2008

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2 Answers

Printer won't recognize ink cartridge


you can try by cleaning the copper contacts on the cart .. and if it works fine with the old cart i.e if it doesnt gives any error with the old ones then possibly the problem might be with the new cart..

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Buy a new HP cartridge, 3rd party cartidges for HP machines have substantially lower reliability

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According to the HP website, the correct cartridge for the HP PSC950 is HP15 or HP78. Comes in black only or tri-color.

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1 Answer

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If it says to check the right cartridge (Black), replace it with a brand new one or one you know is good.

Walgreens will test and refill your cartridge for ~$10.00 (black).

I have heard of new OEM HP cartridges being bad.

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