Question about Western Digital My Book Premium ES Edition WDG1SU5000 500 GB USB 2.0 Hard Drive

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Bought Western digital WD5000H1U-00, but when I tried to use it for the 1st time, tells me I have a 30 day trial to use Memeo backup....Why would I need to purchase software? Souldn't this product have it's own software? thx

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Memeo backup is an additional software. you can try it for 30 days and if you like it purchase it.

Posted on Jan 19, 2009

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1 Answer

I bought a new WD Elements 350gb external hard drive and it came with a Memeo software CD. It says to insert CD before starting backup. I do not appear to be able to use this external hard drive as a plug...


This software is not linked with the drive (with this particular drive you only get a trial version anyway). Just remove the software from your PC.

Start > Control Panel > Add or Remove Programs > Remove Memeo/ WD Anywhere Backup.

Once you have done that, you can delete everything on it (assuming you never manually put something on it apart from the backup). If so, back it up onto your PC, another drive or CD.

Jan 25, 2010 | Western Digital Elements powered by WD 320...

1 Answer

My external backup will not back up and to use I need product number.Where can I find it?


The my book essential only comes with a trial version of Memeo / WD Anywhere Backup, which can only be used for 30-days. Your only option to use the backup software with the drive, is to purchase it. However, you could use another software or alternatively manually copy / paste your data over to the drive.

If it's any help, windows also has a built-in backup and restore function.

WinXP - C:\WINDOWS\system32\ntbackup

Vista - Start > In the search bar, type: Backup. Open the executable.

Win 7 - Open my cumputer > right-click on your C-drive > select properties > select the 'tools' tab and select 'backup now'

Jan 16, 2010 | Western Digital 320GB MyBook External USB...

1 Answer

Western Digital 1 TB only seems to have 30 day trial software and not necessary components to back up my system. Not like the video demonstrates.


No need to use third-party software, just make your backups with Windows Backup (if in Windows) or rsyn (in Linux).
you may also set a schedule to run those backups, and specify the folders wanted.

Sep 14, 2009 | Western Digital My Book Essential Edition...

1 Answer

Ignoring and uninstalling Memeo Autobackup software


Yes, you do not need the Memeo software as long as it is plug and play.

Apr 28, 2009 | Western Digital 320GB MyBook External USB...

1 Answer

Canot delete images from hard drive


I have the same drive, the warning you are recieving is from Memeo the software for auto backup or autoSync, it's pretty cheap to buy the program and it works really well. So it's not the hard drive telling you that, it's the software. When you create sync plans, you can go to my computer and then double click on your external hard drive, open the sync plan and peruse your documents, photos etc. and open them up. Hope this helps

Apr 05, 2009 | Hard Drives

1 Answer

Lost the cd to my western digital ..wd5000h1u-00


cant you just hook it up and see it under my computer as a drive?

Mar 30, 2009 | Western Digital 500GB My Book World...

2 Answers

Cannot Find the Product code for registration with memeo?


that's what happens when you buy a laptop... lots of trial software that you are expected to buy if you want to keep using it. I would however check the documentation that came with the hard drive. there may be a registration number for the software there.

Robert

Jan 14, 2009 | Western Digital 320GB MyBook External USB...

1 Answer

I bought a Western Digital 640GB external hard drive about 6 weeks ago and installed it just fine. Have been using it (only used about 50GB) for 6 weeks with no problems. Today a notice appeared from Memeo...


This trial software expiration shouldn't prevent the external drive from working. The drive should be visible in "My Computer", Windows Explorer etc. A quick way to determine if the drive does have a problem, is plug it into another system- if it works there, then you have some sort of problem on the first machine- likely a software bug- or maybe some virus has fouled things up.

Jan 07, 2009 | Western Digital 320GB MyBook External USB...

11 Answers

Product key


Hi Guys,
Not all WD have inside the box a software product key for booldy Memeo Auto Backup thing. You need to buy the software and until wou get tha cash you can use free trial version.
They are quite pathetic how the trick the clients with unfriendly software provided by a "third party".
So we need to dig for more cash for the "master of puppets"
Next time I will buy only products with hard and soft inclucluded in the box. I on a learning "curve".
Here I attached the answer from teh WD site:
Cheers, Calin
WD Anywhere Backup
WD Anywhere Backup comes on our drives as a 30 day trial version software only. In order to use it, permanently, you will need the product key. The following Western Digital products come packaged with the product key:
  • Drives With Product Key - My Book Home, My Book Office, My Book Studio, My Book World, Passport Elite, My Book Mirror, and WD ShareSpace

  • Trial Version Only - My Book Essential
Your product key can be found in the installation manual, on a sticker, in the technical support section. If you have one of the drives that comes with a product key, and your installation manual does not have the product key sticker, please contact us using the Ask WD A Question page for a replacement product key.
Memeo AutoSync
We do not provide a product key for Memeo AutoSync. Memeo AutoSync is a 30 day trial version, and you will need to purchase it from Memeo in order to obtain a product key.

I hope that helps!

Dec 29, 2007 | Western Digital My Book Essential Edition...

3 Answers

Product key code


ok " I would call western digital and get the key

also ask them what the hell are they doing

well maybe not the last part would be a good idea

Nov 29, 2007 | Western Digital 320GB MyBook External USB...

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