THE GPS KICKS OUT FREQUENTLY, ESPECIALLY IT SEEMS AT MOMENTS WHEN I REALLY NEED IT. THE MESSAGE IS "LOST SATELLITE RECEPTION." THIS CAN'T BE NORMAL BECAUSE NO ONE WOULD WANT A PRODUCT THAT DOES THIS ALL THE TIME.
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Re: KEEPS LOSING SATELLITE CONNECTION
It may be because of the weak signals that your device gets.may be the signal reciving part of your device is faulty and cannot catch signals .or also possible there are some loose internal connections.
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A TomTom GPS Devices requires a minimum of at 4 satellites in order to triangulate your position. Losing signal can be caused by many different factors such as your in an area with tall buildings or trees, unable to connect to at least 4 satellites, or possibly that the device hasn't been used in a long time. Besides simply exchanging it to resolve the issue TomTom has a feature called QuickGPSFix which determines where the GPS satellites will be located for the next 7 days. This feature is not yet available for MyTomTom but it will either be added by the On Device automatic updates when it is available or for advanced users you can use a Bluetooth connection with a compatible mobile phone.
On your TomTom Device go to TomTomServices > Tap Download QuickGPSFix. Almost any phone is compatible especially newer SmartPhones. Hopefully this helps you resolve your issue.
Try this and see if it fixes your problem....first disable bluetooth then follow these steps.
1. Power off the unit.
2. HOLD down the power button and you will see "Pre Boot Mode" appear on the lower part of the display. KEEP HOLDING the power button down and the display will flicker, do this until the pre boot mode message disappears. This seems to take a long time (60 seconds at least).
3. Once the pre boot mode message disappears release the power button and your device will perform some activites to recover from the above problem.
If the above procedure does not work for you, the entire antenna assembly will need to be replaced. The other option is to purchase an external antenna for your Nuvi and plug it into the external antenna port (gold connector) on the Nuvi antenna assembly.
I have the same problem, and so far the only solution is patience. If you are in a cutting, or between tall buildings, and the satellites are low down on the horizon, then it seems reasonable that reception will be between poor and zero. But in wide open spaces mine too sometimes loses the signal. Hang in there, and contact is restored.
Hello jacke328, In order to maintain satellite connection your GPS receiver needs a clear view of the sky. If you are operating the GPS in areas where the view of the sky is limited due to tall buildings, hills and mountains, or dense forest, your GPS is liable to lose signal from one or more satellites and this can impact the receiver's ability to determine your current location. If you are operating the GPS inside your vehicle an external antenna may help significantly. The body of the vehicle can act as a shield, blocking the GPS's ability to receive satellite signals. This is why most manufacturers recommend installing GPS receivers on the dashboard with a clear view of the windshield as this maximizes the amount of visible sky. Installing an external antenna on the vehicle and connecting this to the GPS can help significantly, however. Depending on the geography of where you are operating the GPS, you may have to live with an occasional loss of connectivity.With proper mounting you can minimize this, however.