Question about GE JE1590 Convection / Microwave Oven

1 Answer

GE #JE1590BC01 will convection & combination, but not microwave

The convection mode & combination modes both work, but will not microwave only. It runs when set to microwave, but contents do not get hot. This is true whether using timed microwave or express mode. All else appears nomal. Have tried a one minute hard reset with no improvement.

thanks

Posted by on

  • lea3511 Jan 19, 2009

    the inside light and turntable do come on. We think it is louder than normal.



    thanks

  • William Miller
    William Miller May 11, 2010

    When you hit Start to
    cook, do the inside light and turntable come on?




    Any unusual noises? Is
    it louder or quieter than usual?



    We have a sound clip of what a microwave should sound like when the cooling fan and high voltage section are operating here.

×

1 Answer

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  • GE Master
  • 8,864 Answers

With the symptoms you have, I would most strongly suspect a shorted high voltage rectifier diode or a bad magnetron.

The diode is a fairly cheap fix, and the mag will cost more.

If you or someone you know decide to look into it, we have critical safety information and disassembly information at our site, and our link is at our listing here on FixYa.

There should be a "mini-manual" (tech sheet) hidden inside the unit behind the control panel or hidden on the left side behind the grille, which is very helpful when troubleshooting, testing, and locating components.

At our Web site, we have a video available showing how to remove a typical over the range control panel assembly in under 5 minutes.

You can find helpful exploded view diagrams and order parts by entering your full model number here.

Here are some links you or someone you know can use for test help, but read their safety warnings first:

http://www.gallawa.com/microtech/diode.html
(if it's not shorted or burned, it's probably okay)


http://www.gallawa.com/microtech/mag_test.html

Accessing some components for testing will require you to remove the oven from the wall.

If so, the installation instructions are very handy, and it's best to have two people since the microwave can be heavy and awkward.

You can download GE owner's manuals and installation instructions here.

The owner's manual will also tell you how long your magnetron warranty is - it's usually 5 to 9 years.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

Posted on Jan 19, 2009

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