Question about Plantronics Explorer 330 Headset

1 Answer

Cannot hear but people can hear me with 330, No sound.

My plantronics 330 was working fine. I charged it and turned it on and I get no sound but people can hear me. Please help

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  • Anonymous Jan 21, 2009

    no sounds

  • Anonymous Apr 02, 2009

    i have the same problem!!!!!

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1 Answer

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  • 537 Answers

This may be a broken or loose wire in your headset that prevents you from hearing them.

Or the headset is not turned on. Press the call control button for 2 seconds until you hear a beep or see the indicator light glow blue to turn headset on. Your headset is out of range. Move the headset closer to the phone or Bluetooth device.

Good luck from Headsets Direct!

Posted on Oct 26, 2011

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1 Answer

Plantronics 330 connects to phone but no volume on the headset/microphone


Remember that newer phones are like small computers, so they may become corrupt over time and you may need to reset them every so often. Simply turn your phone off and remove the battery for a few seconds, then replace the battery and turn it back on again. If this does not resolve the issue, delete the pairing information for your Explorer 330 headset and pair it with your phone again. The link below for the Plantronics Explorer 330 has the pairing information.

Plantronics Explorer 330 Pairing Information

Good luck from Headsets Direct!

Dec 31, 2010 | Plantronics Explorer 330 Headset

1 Answer

My plantronics 330 is paired to my iPhone 4. It works fine with the phone, but with no other applications. I want to hear the mapquest voice directions on my iPhone through the ear piece but it doesn't...


If you would like for your Bluetooth headset to stream music or any other audio applications to your phone, the Bluetooth profile in both devices must support Advanced Audio Distribution (A2DP) for audio streaming. Unfortunately the Explorer 330 does not support this newer technology. I would suggest updating your headset to a newer model but remember your phone must also support A2DP. The Plantronics Voyager Pro+, Voyager Pro HD & the M1100 Bluetooth profiles support A2DP. I will include a link for Bluetooth headsets below.

Bluetooth Headsets that support A2DP

Good luck from Headsets Direct!

Nov 21, 2010 | Plantronics Explorer 330 Headset

1 Answer

When I cmate the bluetooth to the cell phone (motorola Razor) I can not hear the caller. They can hear me but I have to listen from the phone to hear them. Did I connect wrong?


Remember that newer phones are like small computers, so they may become corrupt over time and you may need to reset them every so often. Simply turn your phone off and remove the battery for a few seconds, then replace the battery and turn it back on again. If this does not resolve the issue, delete any pairing information for your Explorer 330 headset and pair it again with your phone, carefully following the instructions on the link below for the Plantronics Explorer 330 User's Guide.

Plantronics Explorer 330

Good luck from Headsets Direct!

Jul 21, 2010 | Plantronics Explorer 330 Headset

1 Answer

Re; Plantroncs 330 headset. Seems to lose charge


Unfortunately the Plantronics Explorer 330 is an older Bluetooth headset and the internal battery is probably just wearing out. Take a look at the Plantronics M20 (see link below), it would be a good replacement headset.

Plantronics Explorer 330 Headset


Good luck from Headsets Direct!

Jan 23, 2010 | Plantronics Explorer 330 Headset

1 Answer

New cell phone won't "see" bluetooth earpiece


The headset will automatically pair with the last device that it was paired with. You may want to remove that just in case. I am sending the users guide along with this. Also always start with the blue tooth turned off, the pass key is 0000 (four zeros).

Plantronics Explorer 300 Series User's Manual

Good luck from Headsets Direct!

Feb 14, 2009 | Plantronics Explorer 330 Headset

1 Answer

Explorer 330 cant turn on


If you are seeing the blue light blink and then go off, the headset is powered on. The blue light does not continuously flash while the headset is powered up. Try making a phone call or pairing the headset to your phone to see if it recognizes that you are trying to use it.

Below is a link to the Explorer 330 User's Guide for more information:

Plantronics Explorer 330 User's Guide

Good luck from Headsets Direct!

Feb 01, 2009 | Plantronics Explorer 330 Headset

1 Answer

Computer headset problems


It sounds like something in the control panel on your computer, Go into the sound settings and pick your device.

Below is the link for Explorer 300 Series User's Guide.

Plantronics Explorer 300 Series User's Guide

Good luck from Headsets Direct!

Jan 17, 2009 | Plantronics Explorer 330 Headset

1 Answer

I cannot connect my 330 bluetooth to my phone, and I also cannot


Once you make your cell phone discoverable, then put the Plantronics Explorer 330 into pairing mode by holding the call control button until the headset flashes red and blue. Here is the link below for the Explorer 320 user guide which has the pairing instructions, it will be the same for the 330.

Plantronics Explorer 320

Good luck from Headsets Direct!

Jan 10, 2009 | Plantronics Explorer 330 Headset

1 Answer

Plantronics 330 bluetooth headset / Nextel Blackberry 7100i performance


After looking through the phones, there many possibilities, wow quite a few. It does not have any recommendations on headsets. The headset is only as good as the the quality you are purchasing. If your phone drops calls it won't be from the bluetooth device. Below is a link to the Explorer Series 300 User's Guide, which may help you.

Plantronics Explorer Series 300 User's Guide

Good luck from Headsets Direct!

Sep 22, 2008 | Plantronics Explorer 330 Headset

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