I'm looking for this 6 qt. Rival crockpot knob in white. Its the low, medium,high, knob, thats all. Can you help me??? Thank you!! Sherry Bennett
I have the same problem and I am looking for model #3355 slow cooker knob which controls the high and low setting on cooker. If someone knows of where to get a replacement knob let me know!
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When it's plugged in, it's "on". All Rival crockpots heat up to simmer, which is about 209 degrees, and then stay there. So whether it's "Low" or High" or somewhere in between, it will heat to the 209. I got this information from the Rival web site when I was researching for information on my 1 qt. and 2 qt. crockpots that I have no manuals for. There's a manual for the 1.5 quart online but after I printed it off, I lost the URL. Go to www.crockpot.com -- maybe that will get to the manual, or at the least, it should give you a Customer Service phone number to call to request one, or directions where to find it online.
Welcome to FixYa! I'm the expert that chose your problem to resolve. Unfortunately, Rival does not offer online parts ordering at this time. You will need to contact their customer service by phone or email. To make this easier, I have "drilled" down through their website and got you the page, where you can contact them. Just click on this link:
P.S. - If you find that the solution/answer I provided led you to, or resulted in a fix, please close the ticket with a FixYa! rating. I would be very grateful for your show of appreciation. If it hasn’t, please do not assign a rating just yet. Please post back as to what steps you took, results, etc, and I will try to assist you further. I am at your service.
Rival doesn't seem to care that their lid handles don't hold up. I'm going for the drawer-pull solution, myself! You would think a big company like that would be interested in how poorly their products hold up, especially since the cooker itself (I also have the SC609) is just fine; it's just a case of using poor quality materials for a lid handle. Or maybe it's planned obsolescence, hard to tell.
I have a stoneware round, forest green liner for a Rival crockpot. I think it's for a 6 quart because I only buy the larger crockpots for my cooking needs. If you would like this, please email me at email@example.com so we can exchange addresses.