Question about RIM BlackBerry Pearl 8100

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Error when install dsktp tools computr(vista) blackbry pearl.

Error on my computer says mail sys access module is incompatile w this version Desktop Tools. Reinstall Desktop Tools.

Cant recognize usb connection to my blackberry or desktop manager tool for blackberry, computer keeps disabling it.

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Go to blackberry.com and download new version of desktop tools. or also try service provider page.

Posted on Jan 19, 2009

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the only thing that you can do for this error message is to reload the operating system on the blackberry. You have to have the blackberry desktop manager installed on your computer first. Once the program is installed then perform the following

To run Application Loader on your computer, follow these steps:
  1. Connect the handheld to the computer (insert the handheld in the cradle or connect directly by USB cable).
  2. Open the BlackBerry Desktop Manager.
    • Note: Click Start, Programs, BlackBerry, Desktop Manager.
  3. Verify that a pop-up window appears when the handheld is recognized.
  4. Click Application Loader if the pop-up window does not appear.
  5. Click Update Now.
    • Note: (This option only appears if new device software is available).

      pattlnk_1042007_1316-cckb988_01.jpg
  6. Click Next to open the 'Handheld Application Selection' window.
    • Each application lists (along with its file size) with a check box and an 'Action' item.
  7. Review the following information about items that appear in the 'Action' column:
    • Install: Appears when an application is not present on the handheld.
      • The application loads on the handheld.
    • Update: Appears when the application version on the handheld is older than the version available with the Application Loader tool.
      • The most recent version of the application loads on the handheld.
    • None: Appears when the application version on the handheld is the same as the version available with the Application Loader tool.
      • The application does not change on the handheld.
    • Downgrade: Appears when the application version on the handheld is more recent than the version available with the Application Loader tool.
      • The older version of the application loads on the handheld.
    • Remove: Appears when a check box is cleared beside an application and that application was already present on the handheld.
      • The application is removed from the handheld.
    • Note: For more information on a particular application, select the application, then click Details. The handheld’s standard system software is also listed in the 'Handheld Application Selection' window. The software must be loaded on the handheld. The check box cannot be cleared.

      pattlnk_1042007_1317-cckb988_02.jpg
  8. Click Next.< been have selections all>
    • The 'Application Data Backup' window appears.
  9. Verify that the first option is selected by default.
    • Note: This option automatically backs up handheld applications and data. Data restores after the handheld software reloads.

      pattlnk_1042007_1317-cckb988_03.jpg
  10. Click Next.
  11. Click Finish when asummary window appears.
    • The actions that occur during the loading process appear.
  12. Verify that the handheld resets.
    • Note: This process may take a few minutes.
  13. Click Close to return to the Desktop Manager.
  14. Verify that the Application Loader indicates whether or not the process is successful.
    • Note: If the loading process is not successful, verify that the handheld is connected to computer properly. Repeat the above procedure if there was a connection error.

Oct 21, 2008 | RIM BlackBerry Pearl Smartphone

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