Question about SanDisk Sansa e260 MP3 Player

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A Bunch of Problems All At Once

My Sansa e260, that I've gotten only like 1-2 weeks ago, won't write most of the songs and if it does it comes up and says bad track when I goto play a song. It's weird though because when I goto put the songs on it, it pops up a empty file that has a filename that is in either Japanese or Chinese (I can't tell because I'm American) and it pops up on the first song. Also if I goto transfer files with Windows Media Player, only about a dozen show up on the mp3 player and about half of the rest go on but they're corrupted. I also had a problem, which i fixed with another problem someone posted, that when I turned on the player I would get a black system message saying it couldn't load some kind of icon or something like that. I fixed it by going into the "recovery mode" and updating the firmware. And another problem I encountered, shortly before posting this, was when I would turn the player on I would get the Sansa screen but it would be really bright and white and it not loading. I fixed that though by holding down the Power/Menu button until it shut off. So if anybody can tell me a way to stop my mp3 player from malfunctioning that would be great. I know it is not a hardware problem with the player, it is a software problem. So if anybody has any ideas on fixing all this it would be greatly appreciated. Thank you!

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3 Answers

Re: A Bunch of Problems All At Once

Go to settings / usb / switch to the other setting M something
Then commect to your computer Go to my computer select sansa 250 and open data file and delete the DAT FILE
Back out of the data file disconnect from computer and restart the sansa player
IT will reload the DAT FILE
the player should load songs and play ok

Posted on Apr 14, 2008

Re: A Bunch of Problems All At Once

The songs that you try to play and it says bad track that means it is not supported you need to get the song supported

Posted on Jan 02, 2008

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Re: A Bunch of Problems All At Once

Well, I have this same mp3 and I learned that when I was getting the bad track notice, that ment that the track is not supported by the player. Only certian tracks can be placed on the player. Tipster14

Posted on Jun 22, 2007

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My sandisk sansa e260 mp3 player wont trun on it goes to the start up screen and thin keeps repeting that screen how can i fix this does any1 know?

Hi, the Sansa E260 is a portable MP3 player released by SanDisk in 2004. Several problems may cause the E260 to not function as intended from time to time. Common problems that occur are the device freezing, album art not appearing on the screen when a song is playing, pictures not filling the screen size and missing information on the separate tracks. You can troubleshoot the device and fix many of these common problems without the need of a service technician.

1. The Sansa E260 may freeze or function in other unexpected ways from time to time. This generally occurs when the unit's software has developed an error. Reset the device to clear the error and return the device to normal working operation. A unit reset is similar to rebooting your computer. You won't lose any data stored on your device.

To reset the E260, press and hold the "Power/Menu" button for about 15 seconds. The device will be forced to power down, during which the error will be cleared. You can restart the E260 as normal once the reset is complete.
Album Art Does Not Display
2. The E260 supports viewing album art on the display screen during the playing of a song. You may find that your album art is not showing up on the display when music is playing on the device. To fix this, make sure the associated album art file is in the same folder as the song being played. You will need to connect the E260 into your computer to move the album art files into the music folder.
Photos Aren't Full-Screen
3. Photos displayed on the E260 will not show up as full-screen shots if they are not cropped to the correct dimensions. The E260 software does not support stretching pictures to fit the full screen. To ensure your photographs will display on the full screen, crop the images to 128x64 in photo-editing software prior to transferring the image on the E260.
Unknown Artist or Album
4. The E260 displays information about each song using the ID3 tags associated with each track. ID3 tags hold information such as the artist name, album name, track number, year it was released and other information. If the E260 shows an artist or album as unknown, the information in the ID3 tag was not filled in. You can insert information into the ID3 tags from your computer.

To change the ID3 information, right-click on the music file and choose "Properties." Click on the "Summary" tab and choose "Advanced." The ID3 fields will display in the window. Insert any of the missing information and click "OK." When you upload the song onto your E260, the newly inserted information will show up in the display.

Hope it helped...

Feb 23, 2011 | SanDisk Sansa e260 MP3 Player

1 Answer

My Sandisk Sansa e260 wont let me delete songs

To delete files from your mp3 player using Windows Media Player 10:

To delete files from your mp3 player using Windows Media Player 11:

My Directions:

1. Connect your mp3 player to the computer

2. Open Windows Media Player

3. Click on the icon of your Mp3 player on the left-hand side of the Library

4. Click on the Songs, Tracks, or other Music Folder

5. Find a song or songs that you want to delete

6. Left-click the song once to highlight it

7. Press the “Delete” button on your computer’s keyboard

Mar 18, 2009 | SanDisk Sansa e260 MP3 Player

1 Answer

Song screwups Sansa c250

You can try to reset the device by pressing the power button for about 15 to 20 seconds..if that doesnt work I would recommend you to go to the sandisk site to update the firmware on your device or you can contact sandisk to they can help you with updating the firmware on your device..Please follow the link below to get the firmware

The number for sandisk is 1-866-726-3475
Please rate accordingly
Thank you

Nov 11, 2008 | SanDisk Sansa c250 (2 GB) MP3 Player...

1 Answer

Randomly deleted songs and cannot upload more

Get the latest firmware upgrade from Sandisk's website to be on the safe side, but I'm thinking that your song licenses expired. Convert all of your songs to mp3 format, and you will not have these kinds of problems.

Jul 06, 2008 | SanDisk Sansa e260 MP3 Player

1 Answer

Hellp !

Download the Sansa Recovery Tool from the Sansa website.
Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to this website and click "Firmware Updater" to find out:
-Tha Mp3 Doctor

May 23, 2008 | SanDisk Sansa e260 MP3 Player

1 Answer

Music problem

Edit the Id3 tags manually - takes time, but if you have THAT type of computer config, then there's just no other way.

Apr 02, 2008 | SanDisk Sansa e260 MP3 Player

1 Answer

Sansa e260 has lost my songs and other problems

Sounds like the device may be full.

The device has 2 modes, if you put music on in either mode, you cannot see it in the other.

Easiest solution is to format the device and remove everything and then transfer them back in 1 specific mode.

To format in My Computer>Device Name (e260)>Right click and select format.

Best of Luck.

Oct 13, 2007 | SanDisk Sansa e260 MP3 Player

1 Answer

A bunch of little problems!!

Hi moogle. Normally a 4GB player should hold about 1000 songs, but then again there are disclaimers from companies that it depends on the file format and the length of the songs that you download to the player. For example, an MP3 file is twice as large as a WMA file, etc. Well, granted you're downloading songs of about 3-4 minutes average length, then there may be a possibility that some corruption has taken place in the memory of the player. You may need to format the player to completely remove these corruptions. Here's how to format your E260: (1) Set your player to MSC mode by navigating its Menu as follows: Menu > Settings > USB Mode > "MSC" (2) Plug your E260 to your computer (are you using Windows XP or ME?). Your Operating System should recognize the player as a "Removable Disk" and will be assigned a drive letter. (3) Right-click on the drive letter corresponding to your Sansa E260, then select "Format" (4) When the Format window appears, make sure that the file system type is set to "FAT32", and that the "Quick Format" checkbox at the bottom of the window remains un-checked. Click "Start " to begin the process and follow the on-screen prompts. Formatting the player, though, will erase all your files but will clear the player of any corruption. Make a back up if you wish before formatting. (5) Unplug your player and switch the mode back to MTP if you like. MTP is used for subscription songs while MSC is generally used for non-licensed songs (like songs from Limewire, songs ripped from CD's, etc.). (6) Transfer your songs again to the player I hope this helps. Normally this would solve the little glitches in your player. If it doesn't, leet me know... there may be another solution I could offer. Syd :)

May 08, 2007 | SanDisk Sansa e260 MP3 Player

3 Answers

Sansa e260

the firmware page doesn't exist anymore! want can i do?

Mar 24, 2007 | SanDisk Sansa e260 MP3 Player

1 Answer

Songs keep disapearing or not showing up

Check the ID3 tag options to see if you have selected "show as hidden" as a default

Feb 17, 2007 | SanDisk Sansa e260 MP3 Player

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