Question about Rimage Desktop 4500 DVD-R Burner

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Need software for rimage ras13 DVD/CD duplicator no printer

I need the software to run the robotic arm that loads the dvd recorders and the tells the recorders what to burn.

Dr D


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  • demetrios01 Apr 17, 2009

    great call me, I appreciate it.

    Dr Demetrios Kydonieus 908-763-4071




  • Anonymous Mar 26, 2014

    The CD/DVD loading arm has no problems picking up the disc and putting it into the printer but it fails every time when it tries to pick the disc up out of the printer.

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I have the software I can copy iy for you, I need to know how to us my computer as a production server that all that is keeping mine from working!

Posted on Apr 12, 2009

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The black cylinder inside the arm that picks up the disc just spins 3 times and doesnt pick up the disc. funny thing is it only happens most times sometimes it does 3-4 disc just fine.


I had a similar problem with a different make dvd duplicator and it is the placement of the disks that makes the difference, are the plastic guides that hold the stack of dvd's bent, try pushing the dvds to one side or another, there is always a mil of space.

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Rimage 2000i driver


no drivers needed.
contact Rimage if you have a problem
http://www.rimage.com/gb/contact-us.html

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R U sure the firmware update was the correct update and that it installed successfully? Check in the firmware part of the burning program to obtain a list of the currently installed firmware.

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Rimage 2000i is getting


Check its memory and i think it can solve the problem.


Performance Chip

Aug 28, 2012 | Rimage 2000i CDR 2 (52X), CD Duplicator...

1 Answer

Quick Disc and the production server have stopped communicating since reloading software.


This is a complicated question without going through it in detail. It is very possible that it is a driver issue, or a fault in the software installation.

You may have to call to the tech support for your unit to have some assistance from someone who knows the unit well.

If it was working before the software change, it is probable that there are no hardware faults, but I would not rule anything out.


Jerry G.

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1 Answer

Rimage 360i image read problems


Have you copyright protected the file as you have burnt it, have you burnt it as a dual layer, or DVD 9 DVD (some programmes will not read these)? Also have you finalised the disc? It should not be a codec as all DVDs are vobs and there is a back compatibility with all, other wise they'd never load in normal DVD players.

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1 Answer

Physical Problem with arm of Amigo II DVD duplicator


Could be a bad door sensor. What error message do you get once you close the door?

- techwaredist

Feb 14, 2008 | Rimage Producer Amigo II (555501-210)...

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