Question about HP OfficeJet 7310 All-In-One InkJet Printer
I get HP and other printers all the time with this sort of thing and have a 1700 series right now.
In general, do all HP printers have Button Batteries, that when removed release error codes from volatile ram?
On the 1700 I had to revmove the sides to get to the carriage that rises to close off the print heads, a plactic c-clamp had released. Once I had that resolved and the cartrige carrier would cycle correctly, I removed the 3V battery on one of hte boards to release a black printhead error. The black print head was bad anyway and replaced that and got good, very good black behavior.
Do most of the HP printers in the OJ family have or not have this battery?
I know the MFC need to retain data, such as fax and paper print count, especially fax number etc. But, is there a way to retrieve error codes besides the standard report and does finding a firmware update rewrite or annotate the main CPU on these?
Oh, and were you in a call center or did you have other assignments at HP. I'm trying to imagine the length and breadth of Tips and Tricks you could author for this site we can all rely on, not just wtih our online customers here but in our real world shops.
Sorry for jumping around, but you can get the sense of these questions. If not just ask and I'll clarify.
Thanks for you time,
the 7310 model in the Product Type is the closest in our database, which is always a problem and the models listed are unreliable as usual.
The printer I now know HATES Vista, so I put it on one of our computers that is still XP and the flashing scanner failure light won't go off. ISN'T there a reset button or something so it can recognize XP
Posted on Aug 27, 2009
We are privately employed service technicians volunteering, at no pay, our time to help consumers. you seem to have a good grasp is inkjet problems. why don't you join us at Fixya!
I just can't justify telling consumers to put out $150 to fix a $100 printer. They get mad, but's it's the truth.
Posted on Jan 25, 2009
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Posted on Jan 02, 2017
Tips for a great answer:
Mar 18, 2016 | HP Office Equipment & Supplies
Aug 31, 2013 | HP LaserJet 2420 Printer
System Error 86:01, Noise Along the Carriage Path carriage moves or system error 86:01 is being displayed on the printer's front panel. General causes are media or other obstructions in the carriage path, the trailing cable, worn carriage bushings, lack of lubrication in the carriage path, a dirty encoder strip, the scan-axis motor, or the service station.
Troubleshooting this error is a bit complex, you have to check for paper jams and determine the source of the noise, if there is one.
Try checking this document for steps to determine the cause and solution to this issue.
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