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Xbox 360's disk tray will not open

I just received my console Tuesday. I opened the box and quickly set up the console to start playing. I went to put in a disk, however, and the disk drive only comes out a little bit then goes back in. I've looked on other websites and have tried the paper clip trick (the drive is the one which uses the second hole from the left) and adjusting the face plate. I can't send it in to Microsoft either because the tamper sticker had been removed before I got the system. Please Help!!

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Re: Xbox 360's disk tray will not open

The motor that opens the drive tray could be bad or there could be something stuck in the gears. You may have to take the Xbox apart and pull out the drive and then take it apart to see if there is anything stuck in there.

Posted on Jul 06, 2007

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My xbox 360, has a problem i put in a new clean disk(game) into the xbox . it is a xbox 360 game and every time i put in a new clean disk the xbox says (open tray)

The XBox 360 is a wonderful video game console, however, with heavy usage, the laser (and/or other components in the drive) will eventually burn out.

The first signs of the laser starting to burn out is that your game will start freezing during game play. Eventually the games will stop reading altogether and you will get an "OPEN TRAY" message when you put a disc in and close the tray. What this means is that the XBox 360 thinks that there is no disc in the system.

If you click into the following U.S. based website, you can find more information about this issue, the parts to fix it yourself and you can also send your XBox 360 to them to have it repaired:


Jun 21, 2011 | Microsoft Xbox 360 Console

1 Answer

Wont play games just says reading, open tray.reading, open tray. reading, open tray.u get picture

Xbox 360's disk drive is starting to fail.Knocking on the top of the Xbox (when its on its side) while loading a game cansometimes get it to work, but at some point you will need to have your Xbox repaired by Microsoft or replace it.

Apr 23, 2011 | Microsoft Xbox 360 Console

1 Answer

Xbox 360 open tray message; not reading discs

If it won't play any games it might be the laser that reads the disk. I would suggest getting it checked out somewhere.

Oct 02, 2009 | Microsoft Xbox 360 Console

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This means that either the lens inside it is scratched or dirty.(Some kind of compressed air can might work). Or the disk is scratched..;-; Damn 360s..

Jun 19, 2009 | Microsoft Xbox 360 Console

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in that x-box the supported file may be did not installed properly or it will ask the required disk inside in your dvd to console the games

Apr 17, 2009 | Microsoft Xbox 360 Console

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X Box 360 Won't even attempt to read disc

when i put a game in the xbox 360 it keeps on saying clean the disk whith a soft cloth

Aug 05, 2008 | Microsoft Xbox 360 Console

1 Answer

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yea what i did was put a fan infront of it blowing into the holes on the xbox 360 to keep it cool and it worked.
Just try to look after your xbox 360 like clean of the dust, keep it cool, don't put it in a spot that it will heat up quick, don't play for to long like 5-6 hours straight and don't get it chipped. Do this and i am 99.99% sure your xbox 360 will be fine.

Jun 14, 2008 | Microsoft Xbox 360 Console

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Xbox 360 Will Not Play Games....

Try opening the disk tray with the 360 off. 05a1ed9.jpg Push a paper clip into 1 of these holes in your 360. It will pop the tray out. Grab the tray pull it out all the way. Put a game in, leave it open! Then turn your 360 on see if it boots the game.
"Your Disk tray might be going bad. It might be fixable but I will have to try it out on a bad drive which iI dont have at this time."

Oct 22, 2007 | Microsoft Xbox 360 Console

1 Answer

Xbox 360's disk tray will not open

check the faceplate to see if its fitted right, sometimes the dvd tray touches it. removing the faceplate worked for me.

Jun 22, 2007 | Microsoft Xbox 360 Console

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