Question about Apple iPod nano

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Ipod nano 4gb won't work

I've got an ipod nano 4gb that my kids have been using for some time however it is showing 'Disk Mode' then a large tick then 'OK to disconect'

It won't accept any commands and I cannot get that message from the screen. I had this problem around 4 years ago and had advice of how to fix it although it's such a long time ago that I have forgotten.

Can anyone help?

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Hi!

To return it to its normal operating state, you will have to reset iPod.

1. Toggle the Hold switch on and off. (Slide it to Hold, then turn it off again.)
2. Press and hold the Menu and Center (Select) buttons simultaneously until the Apple logo appears, about 6 to 8 seconds. You may need to repeat this step.

Hope I could help you.

Christian

Posted on Jan 24, 2009

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--please help. i pod 4gb silver has white screen. does not turn off i hear 2 beeps. it stays on with white screen. What do I do?


Hi leahschecter

***White Screen of Death***
This is probably caused by not allowing the firmware update to finish the installation before disconnecting the iPod.
Try these steps.
Reset the iPod:
1.Turn the Hold switch on, then back to off.
2.Press and hold the Menu and Select buttons for 10 seconds (until the Apple logo appears).
3.You may need to repeat the reset several times.
If the reset doesn't help, then put the iPod into forced disk mode.
Put iPod into Disk Mode:
Apple suggests that you ensure your iPod is charged before following
the next step. How exactly you check a charge on an iPod screen that
is completely white has yet to be revealed. But hey, give it a shot
anyway. Plug the iPod into a high-powered USB port, let it sit for 2 hours, then disconnect it. If you have a wall charger, plug in the iPod, then follow these steps while it is still plugged in.
1.Turn the Hold switch on, then back to off.
2.Press and hold the Menu and Select buttons until the Apple logo appears
3.Immediately switch your figures to press and hold the Select and the Play/Pause buttons until "Disk Mode" appears at the top.
For a lot of people, this solves the problem. Connect the iPod to the computer and (assuming it shows up) reset the iPod again to get it out of Disk Mode.
If at this point you still have the white screen,
restore the iPod using the restore function in iTunes under the Summary tab (this will erase everything on the iPod and put it at factory
settings).
Don't disconnect or eject the iPod until the store is totally done.
After you think it's done, wait another five minutes.
Please take time to rate Me
Bud

Nov 25, 2012 | Apple iPod MP3 Player

Tip

To get your 4GB iPod Nano to be recognized by your computer


I found the solution to this problem:

To get your iPod Nano 3rd Generation (4GB video) to be recognized by your computer, you will need to manually get it into "Disk Mode" here's how:
  1. Verify that it has a full charge, if not, you need to either charge the iPod before continuing or connect it to a high-powered USB port, or simply connect it to the Power Adapter that plugs into an electrical outlet. (just not connected to your computer)
  2. Toggle the Hold switch on and off once. (Set it to Hold, and then turn it off again. Just slide back and forth.)
  3. Press and hold the Menu and Select (center) buttons at the same time for at least 6 seconds until the Apple logo appears.
  4. When the Apple logo appears, release the Menu and Select (center) buttons and immediately press and hold the Select (center) and the Play/Pause buttons until the ‘Disk Mode’ screen appears.
  5. Disconnect your iPod from the power adapter and connect it to your computer;
  6. Now the screen on the iPod will change and say "Do not disconnect" and should be recognized by your computer.
I hope this helps you; I had a hard time finding a solution and thought I'd share the wealth once my stress was relieved.

on Sep 11, 2009 | Apple iPod nano

1 Answer

I have the white screen of death on my ipod nano 4gb


Welcome to Fixya!

Looks like the software just hanged-up on you. Try to reset the Ipod by following the procedures below.

1st option:
Turn the Hold switch on, then back to off.
Press and hold the Menu and Select buttons for 10 seconds (until the Apple logo appears).
You may need to repeat the reset several times.
If the reset doesn't help, then put the iPod into forced disk mode.

2nd option (Disk Mode):
Plug the iPod into a high-powered USB port, let it sit for 2 hours, then disconnect it. If you have a wall charger, plug in the iPod, then follow these steps while it is still plugged in.
Turn the Hold switch on, then back to off.
Press and hold the Menu and Select buttons until the Apple logo appears
Immediately switch your figures to press and hold the Select and the Play/Pause buttons until "Disk Mode" appears at the top.
For a lot of people, this solves the problem. Connect the iPod to the computer and (assuming it shows up) reset the iPod again to get it out of Disk Mode. If at this point you still have the white screen, restore the iPod using the restore function in iTunes under the Summary tab (this will erase everything on the iPod and put it at factory settings).
Note: Do not disconnect or eject the iPod until the store is totally done. After you think it's done, wait another five minutes.

Mar 23, 2011 | Apple iPod nano

1 Answer

Upgraded to itunes 9 and itunes does recognise ipod.


I would recommend that you try putting your ipod in 'disk mode' (directions below) and then reconnecting it to your computer. If the ipod is recognized in iTunes go ahead and click on it to bring up the ipod menu. You should see a picture of the ipod and a button that says update. Here is a link to what it should look like. http://bit.ly/5vl6UU Once it is updated you can take it out of disc mode and reconnect it to the computer Let me know if that worked for you. Good Luck -WN

disk mode
  • Before placing the iPod into disk mode, you should verify that it is charged.
  • Toggle the Hold switch on and off. (Set it to Hold, then turn it off again.)
  • Press and hold the Menu and Select buttons for at least 6 seconds until the Apple logo appears.
  • When the Apple logo appears, release the Menu and Select buttons and immediately press and hold the Select and the Play/Pause buttons until the Disk Mode screen appears.
  • Dec 28, 2009 | Apple iPod nano

    2 Answers

    I charged my 4gb nano 3rd gen ipod, but it won,t


    slide the hold switch on and off a couple of times...then press and hold menu and center buttons till an apple logo comes on screen...connect to system and restore with itunes.

    Sep 10, 2009 | Apple iPod nano

    2 Answers

    Ipod nano 4gb will not connect to my pc


    I found the solution to this problem:

    To get your iPod Nano 3rd Generation (4GB video) to be recognized by your computer, you will need to manually get it into "Disk Mode" here's how:
    1. Verify that it has a full charge, if not, you need to either charge the iPod before continuing or connect it to a high-powered USB port, or simply connect it to the Power Adapter that plugs into an electrical outlet. (just not connected to your computer)
    2. Toggle the Hold switch on and off once. (Set it to Hold, and then turn it off again. Just slide back and forth.)
    3. Press and hold the Menu and Select (center) buttons at the same time for at least 6 seconds until the Apple logo appears.
    4. When the Apple logo appears, release the Menu and Select (center) buttons and immediately press and hold the Select (center) and the Play/Pause buttons until the ‘Disk Mode’ screen appears.
    5. Disconnect your iPod from the power adapter and connect it to your computer;
    6. Now the screen on the iPod will change and say "Do not disconnect" and should be recognized by your computer.
    I hope this helps you; I had a hard time finding a solution and thought I'd share the wealth once my stress was relieved.

    Jul 11, 2009 | Apple iPod nano

    1 Answer

    Frozen Screen I have a frozen screen which says "Disk Mode", then there is a large "tick" in the centre of the screen, and another message saying "OK to disconnect". Nothing I try unfreezes this - I have...


    I do not know which ipod you have, but here are instructions on how to get a nano in and out of DISK MODE:



    To turn iPod Disk mode off:
    1. Toggle the hold switch on and off
    2. Press and Hold the Select and the Menu button for more than ten seconds
    3. The normal selection screen should appear, your iPod is out of Disk mode.
    To turn iPod Disk mode on:
    1. Toggle the hold switch on and off
    2. Press and Hold the Select and the Menu button for six+ seconds
    3. Release both buttons when the Apple logo appears
    4. Press and Hold the Select and Play button until the Disk Mode text appears.
    If it does not work, you may need to reset your ipod. The following link has extensive instructions on that procedure for many types of ipods.
    Good luck my friend!

    Dec 28, 2008 | Apple iPod nano

    1 Answer

    Ipod Nano 8gb won´t synchronize


    Hi,
    Try this.
    1. Put the iPod into disk mode by holding the menu and middle keys together until the screen turns dark.
    2. Then quickly hold both he middle button and play/pause buttons until the iPod shows a check mark and the words disk mode at the top.
    3. ThenClick on iTunes to open it.
    4. Connect the iPod to the computer. You may have to do a restore depending on what iTunes says you need to do.
    If this doesn't work, check the bottom of the ipod where you connect the cable. See if there are any bent pins. These are very fragile and can be damaged if you insert or pull the cable out the wrong way. Hope that helps.

    Dec 19, 2008 | Apple iPod nano

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