Question about HP Officejet 4215v All-in-One Printer

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Scanning I cannot find the disk to reinstall the scanning option. Can you help?

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Go to www.hp.com and let the website auto-detect your printer and download the software automatically.

Posted on Jan 17, 2009

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My pendrive is not open


control panel admistrive tools,computer management,device manager scroll down universal serial bus controllers you should see a yellow question mark?
right click to reinstall drivers or
if you can see your usb but its not working
ports(com&lpt)right click update driver or
scroll to disk drives if you can see your drive + to expand right click you should see options to update driver,disable,uninstall scan for hardware changes. or
select properties you should see options in the general tab to troubleshoot,policies,volumes,driver and details under the driver tab you will have the options to check the driver details,update driver,rollback driver or uninstall
hope this helps

Dec 15, 2010 | Printers & Copiers

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Can not insert destination for scans in the settings area


I am not sure I understand your problem, however I would like to address the method in which one would put scan destinations into the "empty box" for the printer's "scanner setup."

When setting up your scans, you will get to the screen where you have two boxes; on the left, the applications that your computer has available for using with the "scan to" function, and the right hand box, which usually is initially empty.

Highlight the application in the left box that you would like to have as a "scan to" option on the printer's control panel. Click the <Add> button to make this selection also appear in the right hand box. Continue for each "scan to" option that you would like to see on your printer/scanner. Click <Save>.

Now when you use the scan button on your printer's control panel, the "scan to" options you created above should be available on your OfficeJet Pro.

I hope this helps!

Mar 05, 2010 | HP Officejet Pro L7590 All-in-One InkJet...

1 Answer

I have lost the disk to the printer and I need to reinstall


go to hp.com support downloads, enter model number then operating system get the full version and then re install..also, plug your all in one directly into the power outlet.
here's that link

Nov 29, 2009 | HP PSC 1610 All-in-One Printer, Scanner,...

1 Answer

The scanner doesnt want to scan it says error ocurred when i try to scan something or copy something


kindly reinstall the driver software disk.choose repair option while you installing.it will fix the missing file.

Nov 25, 2009 | Canon PIXMA MP160 All-In-One InkJet...

1 Answer

No scan option when scan button is pressed


Try to reinstall the driver. If not help try scan with other program like "Microsoft scanner and camera wizard".

Oct 05, 2009 | HP Officejet 5610 All-In-One InkJet...

1 Answer

I cant scan my pictures... i have lexmark x4530 and it says it needs to download the application list but dont know where to go from there... please help...


Right click and open the installation disk and look for 'applications\setup' and install it.
If you donot see the same, double click on the disk [left] select 'install\custom install' and select 'productivity studio' and install it, it should work.
The last option is to reinstall the whole drivers.

Mar 17, 2009 | Lexmark X5470 All-In-One InkJet Printer

1 Answer

HP2601xi says I need software when I push the scan button


Uninstall the printer then reinstall it. the software went bad,biut it wil have to uninstall first. The other option is to disconnect and uninstall within windows itself, the reinstall. 

Feb 16, 2009 | HP Photosmart 2610xi All-In-One InkJet...

1 Answer

My HP 1610 printer works, the copier works but when I try to scan it says "No scan options" need to install or run device software. Don't have the disk we had a flood 9/14/08 and everything lost in the...


Normal 0 Driver could be corrupt.
Disconnect the printer or at least be sure it is turned off. I'd do both and reinstall the CD software program that came withthe printer. When the software program asks you to connect theprinter to the USB port, do so and it should again work properly.
Hope this helps. Bud


Dec 31, 2008 | HP PSC 1610 All-In-One InkJet Printer

1 Answer

We have a HP Photosmart C6280 All in One Printer/Scanner/copier. We want to scan to computor.The menu only shows "scan to copy" and "scan to memory card" The manual that came with the...


If possible, find the software disk that came with the printer, and reinstall. One of the options should be to scan from the scanner to the computer. Just make sure that option is selected on re-install, and that the necessary communication cables for that option are installed.

Nov 19, 2008 | HP Printers & Copiers

1 Answer

Scan does not go into picture programme, just get black picture, but preview shows scans as perfect, this only happens when scanning film


could be a software issue, uninstall and reinstall the scanner software.. the uninstall option should be available on the scanner software folder found in start>all programs..

reinstall the scanner software using the disk that came with it.

Aug 22, 2008 | Canon Printers & Copiers

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