Question about Epson Stylus Multifunction Inkjet Printer/ Copier/ Scanner

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My computer does not recognize my scanner

I have an epson all in one, the printer works and the copier works but it won't recognize the scanner, I've uninstalled and reinstalled and even did a new install of windows xp home, thinking that there might be a program on my computer that was preventing it from working and even after all that I still get the error message ''Cannot properly communicate with the scanner. Make sure the scanner is on, properly connected, and properly set up to scan. If using a SCSI connection, restart your computer''.
Please help, I'm just about at my wits end!!
Thank you

Posted by on

  • John Sparozich May 11, 2010

    Did you install the sofware that came with your all-in-one?

    What software are you using for the scanner?

  • IT aid
    IT aid May 11, 2010

    hello whot model are you using give more details and did you try download software for scaner ?

    regards

    let me know ;)


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SOURCE: Epson 3490 Scanner not communicating properly with PC

The new PC was Vista and the CD that came with the scanner completed loading a driver without complaint. However, a new driver was needed for Vista. After downloading the new driver from Epson, uninstalling the old driver and installing the new driver, it worked.

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SOURCE: Epson DX6000 scanner problem

If it's a new printer, try changing the USB printer cable. Sometimes one of the wires just gives out and doesn't communicate properly between the printer and your PC. Hope this helps.

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SOURCE: Epson printer DX4850

I've had the same trouble and found a solution but only by using google, as the epson website is COMPLETE **** and a nightmare for browsing.

The link below will show you where to obtain all drivers and software you need to set up the epson DX4850.

Just remember to select which operating system you're using (found on the left side of the screen) so you don't install the wrong version of drivers/software.


http://esupport.epson-europe.com/ProductHome.aspx?lng=en-GB&data=vRaxNXeC8zji0Ysb1U002F3rPywmaU002FaMlBvG3M94uDWgFU002F0U003D&tc=6


hope this helps anyone out.

Posted on Jan 07, 2009

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SOURCE: scanner not working cannot find scanner WINDOWS XP

Cannot scan  on IMac with Epson Stylus CX3900?

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SOURCE: I am unable to scan

Did you ever get a resolution to your problem? I have exactly the same problem with same error message - and very loud clicking noises coming from the scanner. Powering it down - allowing it to "cool" for 5 minutes will get probably 1 or 2 documents through the scanner before the error message reappears. But this is only a workaround rather than a solution.

Posted on Feb 05, 2011

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