Question about Tissot T Race Ice Hockey T90.4.496.11 Watch for Men

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Left in to dealer to get new battery and new seal

About a week ago,i left my t90.4.496.51 tissot watch in to an official tissot dealer to get battery changed and also to have it sealed.i have owned the watch for less than 2 years.i have been in the sea.swimming pool shower etc. with it on and never had a problem with it. so to my amazement when i went swimming having got my watch back from the dealer there was condensation in the face! i was lead to believe these watches were water resistant for 50 metres! to my horror when i went back to the dealer he said that they were just water resisant for showers washing dishes etc. consequently my watch winder has rusted and needs replacing and the dealer expects me to pay for this! could you please let me know if this watch is totally waterproof for deep water
or is the dealer just winding me up! i was also wondering what a tissot warranty looks like.is it just the little booklet that came with the watch . thank you for listening and can you give me some answers ! yours faithfully sean pilkington ireland

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  • seanpilkingt Jan 18, 2009

    thank you for replying to my query.in response to your solution it is a screw down crown and it is not the crown which is rusted but the stem which would leave me to believe that he did not screw the crown down firmly after replacing the battery which i believe lead to the rust of the stem. the back of the watch is a screw down back and also on the back plate has 50 metres written on it . also could you tell me is the liitle book that comes with the watch actually the warranty? i bought the watch on a carribbean cruise the royal carribbean line and i still have the receipt and there is 4 months left

    on the warranty thank you

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First of all: every Tissot watch comes in a proper presentation box and the booklet is allways proper, nice looking and readable (mostly in black with the Swiss cross on it).
As you were swimming with the watch on your wrist, there is no guarantee anymore unless your watch has the screwdown crown.
This is why your dealer is aking to pay for the replacement.
By the way : crowns usually do not rust- the stems do, and stems are allways screwed into the crown, so, it's not possible to unscrew the stem if the stem is rusty(rust works as welding-unbelievable strong).
About that shower and dishwasher: Don't know why, but all watch manufacturers are making people to missunderstand all those writings.
If you have clear writing on the dial of watch, stating, lets say: 50 meters, then you can be sure- your watch will withstand those 50 meters of depth, and if it's not, you can send your warch back and ask for refund and even a little bit more.
If your watch has the writing: 5ATM- that means you can barely go close to the water, etc.
Please, do not rate me yet, as this is not a solution, just explanation.
If you gonna give me more specific details about your watch, I'll help you to sort it out.

Posted on Jan 18, 2009

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Posted on Jan 02, 2017

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