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I bought a Kenmore canister vacuum, model 116, in April 2007. This morning, the sound of the motor suddenly began to deepen, and I began to lose suction. Normally, if something is clogging the hose, the motor will wind up to a higher pitch, not a lower one. The filters are clean, the bag is empty, and I can't detect anything lodged in the hose. If this were a car's engine, I would say it's "lugging down". Any pointers?

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Okay, bear with me. Is it possible you have a suction adjustment, dial somewhere on vac. Check and see and if it does, be sure it's all the way up. Also, try removing hose and run a broom handle fr. one end to the other...BUT be careful not to stretch or break hose, they cost BIG BUCKS.

Posted on Jan 20, 2009

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Greetings,

I believe that this is probably a Kenmore Canister vacuum cleaner, but I can't be positive. The model number 116 is just the first part, and all Sears vacuum cleaners start with model 116. There is a . after the 116 that will identify the vacuum. If you'd like me to be more model specific, or if this is an upright vacuum, please just request a clarification and I can take pictures even for you.

If this is a canister style vacuum, then you'll need to remove the foot pedal that rewinds the cord reel. There are 2 or 3 (depending on which model you have) hidden screws underneath of this pedal. You may simply pry off the pedal using a flat head screw driver. Also when you have the bag door open, you may just pull forward while it's open, and this will remove the bag door housing. There should be two screws in the front of the motor housing that need to be removed as well.

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Again, I'd be happy to try and help you further, I will just need the entire model number after the 116. to know which vacuum you have.

If this was helpful, please click the 4 thumbs up icons in the top of the page. Thank you,

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