Question about Microsoft Xbox 360 Console

3 Answers

Will not read disc says open tray

You can hear the disc start to spin then it just stops an says open tray.
please help!!!!!my kid is driving me crazy im almost ready to go buy a new one>as if i can aford it(haha)

Posted by on

  • 9 more comments 
  • JeffDesender Feb 09, 2009

    when i insert a disc it spins first off and then say open disc tray! it does it with every game or movie i put in it

  • clark86 Feb 09, 2009

    I have the same problem and it is because the dvd board is fried you need a new dvd drive.



  • overfelt5 Feb 10, 2009

    system turns on, when disc is inserted it says "reading disc" then says "tray is open" our system was brand new at Christmas (2008).

  • Anonymous Feb 22, 2009

    My friend puts the disc in regularly. Then it says that it reads. It goes for a lil bit and says open tray. Please help hes annoying me about it.

  • Anonymous Feb 22, 2009

    start up the console and it goes straight to the dashboard. even after opening the tray and closing it it goes to the same option, open tray. would play very seldom, but the problem has just started, please come back with a solution!

  • Anonymous Mar 10, 2009

    'Reading... Reading... Open Tray'
    I've got this message constantly while trying to play a game. After five times it works, but it's still annoying


  • Anonymous May 04, 2009

    When i play a game it just says open tray

  • Anonymous May 11, 2009

    I have the same problem but its only happening when I put in my Guitar Hero: Metallica disc in.  I guess part of it is my fault as I got frustrated and hit my 360.  Yet, I've tried disc cleaners and they don't work.  

  • nottingham_j May 13, 2009

    when i start up my xbox it reads my disc for about 30 or so seconds and then it says open tray i restated it it does the sme thing wtf can you or someone help??

  • Anonymous May 14, 2009

    my xbox 360 says reading then after about 20 seconds its open tray I think the disk drive is smoked what do u think

  • Anonymous May 14, 2009

    sometimes mine will do this sometimes the disc doesnt even have to be dirty. Try it over again several times it usually works.

×

3 Answers

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

Mines doing the same thing except its not spinning

so i suspect its one of two things
i need to find another piece to make it spin

or maybe the laser is damage or dirty

Since yours is spinning i would say its the laser

Posted on Nov 06, 2009

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

If there is a deep sctratch on the disc it wont work but if the disc isnt working an has no scratches you should try and wash it with water sit for 30 seconds and then try it again

Posted on Jan 17, 2009

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

Never put a disk in water it can eraise date u idiot

Posted on Mar 31, 2009

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

2 Answers

I have satellite C50D-B-10q. How do I open the CD/DVD drive?


Removing discs
To remove the disc, follow the steps as detailed below:
Do not press the eject button while the computer is accessing the optical disc drive. Wait for the optical disc drive indicator to go out before you open the disc tray. Also, if the disc is spinning when you open the disc tray, wait for it to stop before you remove it.
1. To pop the disc tray partially open, press the eject button. Gently pull the disc tray out until it is fully opened. When the disc tray pops open slightly, wait a moment to make sure the disc has stopped spinning before pulling the disc tray fully open.
2. The disc extends slightly over the sides of the disc tray so you can grasp it. Gently lift out the disc.
3. Push the center of the disc tray to close it. Press gently until it locks into place.

How to remove disc when the disc tray will not open:
Pressing the eject button will not open the disc tray when the computer power is off. If the power is off, you can open the disc tray by inserting a slender object (about 20 mm) such as a traightened paper clip into the manual eject hole near the eject button.

Manual eject hole:
Turn off the power before you use the manual eject hole. If the disc is spinning when you open the disc tray, the disc could fly off the spindle and cause injury.

See page 4-8 of the user manual:
http://www.google.com/url?sa=t&rct=j&q=&esrc=s&source=web&cd=11&cad=rja&uact=8&ved=0CB0QFjAAOAo&url=http%3A%2F%2Fwww.mytoshiba.com.au%2Ffile%2Fdownload%2Fresource%2Ffile%2F25248%2Fsatc50-satpro%2520c50%2520userguide.pdf&ei=hP8qVL7FH8jygwSZtIDwDw&usg=AFQjCNG3BeuYjMmp05rKf6DHmKe2CwfZxQ&sig2=5VtO-__wyjN_V8vBe9na3g&bvm=bv.76477589,d.eXY

Jun 05, 2015 | Toshiba Computers & Internet

1 Answer

Im sorry for a repeated type question but i was hoping i could get some assistance with my xbox 360 problem.. okay, first the cd tray would not open and i would have to jiggle it on the left side of the...


The best way to resolve this problem is to replace the entire drive - you can get a replacement drive online. Use Google to find several vendors to choose from. It sound like the laser lens is trying to focus but cannot and thus you hear the lens rubbing against the disc - this can ruin many of your valuable games you have recently inserted in the drive. DO NOT INSERT ANYMORE DISC INTO IT!

Dec 21, 2010 | Microsoft Xbox 360 Console

2 Answers

Will not read any disc's


Its because the dvd scanner is scratched or broken

Oct 07, 2009 | Microsoft Xbox 360 Console

3 Answers

My 360 will not read my disc even tho they are clean


The optical drive on the xbox wears over time. Call 1-800-4MYXBOX and get a repair scheduled.

Aug 03, 2009 | Microsoft Xbox 360 Console

1 Answer

One day i was playing halo 3 and my disk drive starting making wierd, grinding noises and stopped then after the noise stopped my disk would stop spinning and now eveytime i try to read my disk my motor...


This hard disk is a easy fix, You can buy a new one for the fraction of the cost, All you have to do is slip this off the unit and apply an new or even a used hard drive. Here is some links for some hard drives http://catalog.ebay.com/Microsoft-Hard-Drive-120-GB-9Z600001-for-Xbox-360_W0QQ_fifptsZ1QQ_pcatidZ413QQ_pidZ70884347QQ_trksidZp3286Q2ec0Q2em271

you can get some for under 30 bucks. if this information helps please rate accordenly Thanks

May 02, 2009 | Microsoft Xbox 360 Console

1 Answer

Memorex dvd player 2040..disc won't stop spinning!


This is due to faulty DVD lens/head. Try cleaning it with DVD/CD hed cleaning CDs.If still the problem persists, contact near by service center for replacing the faulty Lens.

Mar 13, 2009 | Televison & Video

2 Answers

My 360 will not read ANY disc


Well, a good start is to clean the drive.  Any cd/dvd lens cleaner will work.  If you are still having problems, there are other places that will repair them fairly cheap if they are out of warranty.  From my understanding, the warranty is non-transfereable.  The person you bought it from still is covered though.  As far as info about updates messing up the dvd drive, there was an issue with the fall update, but that was a few years back.  Have you tried to re-update your xbox?

Mar 02, 2009 | Microsoft Xbox 360 Console

1 Answer

My 360 wont ******* play


i had the same problem. listen to your xbox cd rom and if you hear it start up and kinda skip or make a weird stopping sound then your disc drive/ cd-rom is wearing out. either send it in or do what i did and start by just giving the center to the center left above your cd-rom a nice few taps in a row while its spinning before it stops. fairly good knocks on the case will help it. i ended up really hittin mine a lot of time in row after about a month. sometimes it will put rings on your games thought but they buff out. i even took it apart but theres not much you can do

Feb 28, 2009 | Microsoft Xbox 360 Console

Not finding what you are looking for?
Microsoft Xbox 360 Console Logo

903 people viewed this question

Ask a Question

Usually answered in minutes!

Top Microsoft Video Game Consoles & Games Experts

marley mcelhinney

Level 3 Expert

490 Answers

Pablo Gonzalez

Level 3 Expert

733 Answers

Mike Neath
Mike Neath

Level 3 Expert

315 Answers

Are you a Microsoft Video Game Console and Game Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...