Question about HP OfficeJet J4580 All-In-One Laser Printer

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My hp says cartrigde problem tri-color. refer to device document. it wont go away?

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  • thebronxside Jan 20, 2009

    Printer says: "cartridge problem:[tri-color]. Refer to device documentation to troubleshoot."



    The written instructions accompanying the printer says, "An electronic is available on your computer after installation." I can't seem to find it. How do I get to it or how do I fix the problem? Better yet please tell me both pieces of information. I would be forever grateful.

  • Anonymous Feb 06, 2009

    I cant get my printer error to stop flashing so I can try the solution.

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  • 97 Answers

Hi, 

click on the setup button on the printer and use arrow keys to scroll to any option clean print catridge and once that complete, use the same button combination to go to tools a allign the catridge and it should resolve ur issue...........
Regards, raj_p5983

Posted on Jan 21, 2009

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Posted on Jan 02, 2017

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Wont print copies it said documentation trouble shooting cartridges


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Alignment of Cartrigde failed. Error message. Trying to follow instruction with alignment. Only to get the message Error, Alignment Failed. Refer to device documentation to troubleshoot.


Here a solution from HP:

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00832943&cc=us&lc=en&dlc=en&product=3301296&tmp_track_link=ot_search


Click on this link or copy and paste the complete link into your browser.

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I have a print cartidge problem. tri color. it says to refer to device documentation to trouble shoot. i don't have the device documentation what do i do? its not indicating no ink- it just stopped working...


follow the steps in the below link http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01887242&cc=us&lc=en&dlc=en&product=3645100
if you want a manual you can download it from this link
http://h10025.www1.hp.com/ewfrf/wc/manualCategory?product=3645100&lc=en&cc=us&dlc=en&lang=en&cc=us

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J4580 Print Cartridge Problem:[Tri-Color]Refer to Device Documen.


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Scanning


go here
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00503569&cc=us&lc=en&dlc=en&product=441240&dlc=en&lang=en

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