Question about HP OfficeJet J4580 All-In-One Laser Printer

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My hp says cartrigde problem tri-color. refer to device document. it wont go away?

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  • thebronxside Jan 20, 2009

    Printer says: "cartridge problem:[tri-color]. Refer to device documentation to troubleshoot."



    The written instructions accompanying the printer says, "An electronic is available on your computer after installation." I can't seem to find it. How do I get to it or how do I fix the problem? Better yet please tell me both pieces of information. I would be forever grateful.

  • Anonymous Feb 06, 2009

    I cant get my printer error to stop flashing so I can try the solution.

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Hi, 

click on the setup button on the printer and use arrow keys to scroll to any option clean print catridge and once that complete, use the same button combination to go to tools a allign the catridge and it should resolve ur issue...........
Regards, raj_p5983

Posted on Jan 21, 2009

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1 Answer

Alignment of Cartrigde failed. Error message. Trying to follow instruction with alignment. Only to get the message Error, Alignment Failed. Refer to device documentation to troubleshoot.


Here a solution from HP:

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00832943&cc=us&lc=en&dlc=en&product=3301296&tmp_track_link=ot_search


Click on this link or copy and paste the complete link into your browser.

If I could be of further assistance, let me know. If this helps or solves the issue, please rate it and give a testimonial for my response. Happy Holidays!

Thanks, Joe

Dec 13, 2010 | HP Officejet J5780 All-In-One InkJet...

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CARTRIDGE ERROR.REFER TO DEVICE DOCUMENTATION TO TROUBLESHOOT


you must replace your cartridges
propably the color one with a new one or a refilled one

Oct 17, 2010 | HP Officejet 5610 All-In-One InkJet...

1 Answer

I have a print cartidge problem. tri color. it says to refer to device documentation to trouble shoot. i don't have the device documentation what do i do? its not indicating no ink- it just stopped working...


follow the steps in the below link http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01887242&cc=us&lc=en&dlc=en&product=3645100
if you want a manual you can download it from this link
http://h10025.www1.hp.com/ewfrf/wc/manualCategory?product=3645100&lc=en&cc=us&dlc=en&lang=en&cc=us

Jan 25, 2010 | HP OfficeJet J4580 All-In-One Laser...

1 Answer

Olor refer to documentation to troubleshoot


Color cartridge is failed.Replace it.It's part number is CC656AN.

Nov 17, 2009 | HP OfficeJet J4580 All-In-One Laser...

3 Answers

J4580 Print Cartridge Problem:[Tri-Color]Refer to Device Documen.


hi i dont have the tricolor cartridge in my hp 5610 and i want to work only with black cartridge and my printer says there is no cartridge on the left , is it posible to solve this problem and work with one cartridge only ? i can print but copy and fax doesnt work . thanx

Jul 27, 2009 | HP Officejet 5610 All-In-One InkJet...

3 Answers

Scanning


go here
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00503569&cc=us&lc=en&dlc=en&product=441240&dlc=en&lang=en

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