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Copies are very dark; almost grey.

New toner cartridge was put in, but still dark copies. Can hardly read what is on the copy. This happened once before and cleared itself. Could it need cleaning?

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  • Joseph Micallef May 11, 2010

    What is the name and model of your copier?



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Is this a color copier? If so are you using the color copier setting? If you are it is coping the color of the paper and it is comming out gray. Not sure but I have had this happen before.

Posted on Jan 18, 2009


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Have you considered changing or checking the toner cartridge?
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I had a similar problem with a copy machine, where ALL the settings were correct and the toner was light.

The problem was the toner cartridge, the toner was caking because of the temperature. All it took was a good shake at the toner cartridge and it worked.

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Its me again,after the user changed a new toner cartridge after few copies there is a dark back ground in copy.before replacing the toner the copy was perfect pls help me in this problem

Hi, After a few copies, the toner supply unit pulls more toner, which results in dark copies. To fix this, you have to reduce the contrast (to minimum). Also, make sure that there is no excess toner within the toner supply unit.
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You can try a couple of things,
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2. Shake the toner cartridge side to side to loosen the toner inside.
3. Clean the inside of the printer with a can of compressed air.

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