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Copies are very dark; almost grey.

New toner cartridge was put in, but still dark copies. Can hardly read what is on the copy. This happened once before and cleared itself. Could it need cleaning?

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  • Joseph Micallef May 11, 2010

    What is the name and model of your copier?

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Is this a color copier? If so are you using the color copier setting? If you are it is coping the color of the paper and it is comming out gray. Not sure but I have had this happen before.

Posted on Jan 18, 2009

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1 Answer

Konica 1212 copies to dark


1st the basic cause of dark/grey copies DUST. Clean w/ alcohol cloth then dry cloth totally all mirrors and the platen glass both side. If still dark check the "Optic slit " right in the upper of your halogen lamp remove it, still dark Check your halogen lamp maybe it already oxidized. The last solution adjust the CVR .

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Have you considered changing or checking the toner cartridge?
Does it display a low toner light?

I had a similar problem with a copy machine, where ALL the settings were correct and the toner was light.

The problem was the toner cartridge, the toner was caking because of the temperature. All it took was a good shake at the toner cartridge and it worked.

Also, check to see if the scan bed is messy, a good cleaning the the scanner bed should work as well.

Hope That helps!

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I have a Xerox XC820. I am getting dark copies with residual images from previous copies. Toner appears to be adhering to the drum cartridge. Do I need a new drum cartridge?


I have a Xerox xc820. The drum kit needed to be replaced, which I did as well as put in a new toner cartridge. The pages are now coming out very dark. Prior to putting in the new drum kit and new toner cartridge, the machine ran fine. I have tried all I know how to do and to no avail. Have cleaned the "wire", all the parts I can get to and cleaned the plate. Any help would be appreciated.

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Its me again,after the user changed a new toner cartridge after few copies there is a dark back ground in copy.before replacing the toner the copy was perfect pls help me in this problem


Hi, After a few copies, the toner supply unit pulls more toner, which results in dark copies. To fix this, you have to reduce the contrast (to minimum). Also, make sure that there is no excess toner within the toner supply unit.
Hope it helps! Good Luck! Thanks for using Fixya! CreativeTECH

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Our copier is copying in light shade. how to make it darker


To adjust the default lighter/darker setting

1. On the LaserJet 3015, press MENU/ENTER.

2. Use the < or the > button to select Copy setup, and then press MENU/ENTER.

3. Use the < or the > button to select Def. Light/Dark, and then press MENU/ENTER.

4. Use the < or the > button to adjust the setting. Move the slider to the left to make all of the

copies lighter than the original, or move the slider to the right to make all of the copies

darker than the original.
5. Press MENU/ENTER to save the selection.

Page 48 of the User Guide has instructions for adjusting the light/dark setting during a copy job.

Also see the Troubleshooting section of the User Guide for other possible reasons for light/faded copies.

If your copies continue to come out too light, you may need to clean the insert a new toner cartridge or change brands of toner. I tried several "generic" toner cartridges and refills, but my prints and copies were always faded or streaky. After going back to genuine HP cartridges, I haven't had any print quality problems.

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Did you clean beneath copy glass ( adf copy glass and platen )?Did you clean scaner also?
Clean the laser unit.
Not genuine toner isnt best solution.

Try to print something.If the print is OK, then the problem is in copy glass and scaner.

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Hello,
You can try a couple of things,
1. Verify that the pull strip was removed from the toner cartridge before it was supposed to be installed.
2. Shake the toner cartridge side to side to loosen the toner inside.
3. Clean the inside of the printer with a can of compressed air.

Good Luck!
Rich Lilja

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1 Answer

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You need a service engineer to clean and service your copier.

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Hello sir; Just replace drum cartridge, it will take care your problem. GOOD LUCK!

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