Question about HP Pavilion A730N (PJ510AA) PC Desktop

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PC keeps restarting - cannot get into safe mode or system restore

My HP desktop keeps restarting in normal mode. When I go into safe mode it gets stuck and never makes it to the desk top.

I have not recently installed anything new. Even if I could I wouldn't want to do a system restore to an earlier point as I'd JUST downloaded my daughter's first birthday videos onto the PC and erased them from my camera. So I have no backup for those precious memories which can't be replaced. :(

Any help is TRULY appreciated!!!!
Computer restarts itself every two minutes. I can't restart in safemode because the blue screen pops up. I can't get on to the homescreen to download a virus remover. I did system restore but it didn't help. And if i try system recovery the screen goes black. Before all this happened i was getting chinese pop ups and i get a brsvc01a.exe error. I'm at a complete loss.

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  • sezzainwon2 Jan 30, 2009

    I downloaded a program which ended up having i guess a virus or something...malware.....then i did a scan with avg and also with spybot and it identified a trojan and other malware and all sorts of stuff so it attempted to clean all of that out, and then the next time i went to log on, i could only see my wallpaper but could still access websites and whatnot through task manager....but when i went into the task manager and looked at the processes, there werent alot of programs or whatever up as per usual, so i'm guessing the virus killed all of those essential bits.....and now when i turn on my laptop it just goes to a blue page then restarts then blue page then restarts....and i can't even get into safemode....HELP what do i do???

  • Anonymous Mar 19, 2009

    my hp dx2390 keeps on restarting and i cant go to safe mode. please help on what to do.

  • Anonymous May 13, 2009

    same

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  • HP Master
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I'll help

Posted on Jan 17, 2009

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