Question about SanDisk Sansa m230 MP3 Player

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Freezing I have a Sansa m230 512mg mp3 that after a few minutes of playing will freeze up and give off a high pitch sound, none of the buttons will work and have to take the batteries out to turn it off. Is there a way to reset or something else?

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Re: freezing

There is a reset and you can log on to sansa and they have the software you need to fix it. if not, the best thing you can do is buy a new one. sometimes you can download a corrupt file, which causes damage. connie

Posted on Jun 22, 2007

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Press and hold the Power On button and the Play button (>||) for 20 seconds

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My Sansa e260 is freezing after few minutes of work

Sometimes holding the power button for about 30 seconds will make it reset itself. Then you can push the power button again to turn it on. It works for me so you might as well give it a try.

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Sansa e250R - Will pwr up but only freezes on screen that says..."Sansa Rhapsody"

You can try to reset the device by pressing the power button for about 15 to 20 seconds..if that doesnt work I would recommend you to go to the sandisk site to update the firmware on your device or you can contact sandisk to they can help you with updating the firmware on your device..Please follow the link below to get the firmware

The number for sandisk is 1-866-726-3475
Please rate accordingly
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These are the most common methods for recovering Sandisk's Sansa Mp3 Players. I have been almost universally successful in recovering Sansa players using one or a combination of these methods. These methods do not work if you are having synchronization or music format issues - they are for recovering a player that will not power up, freezes, flashes, is not recognized by the computer, and a host of other issues.

Reset the Sansa Player first. On most models, restart is done by holding the power button in for 15 seconds or longer. Check your specific manual to be sure. The manuals are available from the Sansa website if they have been misplaced.
Download the Sansa Recovery Tool from the Sansa website.
Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to this website and click "Firmware Updater" to find out:
If these fail, then:
Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.
If you get the problem where MTP Device keeps popping up continuously, uninstall the “MTP Device” by going to Start à Control Panel àSystem à Hardware à Device Manager (you computer may vary slightly, depending on Windows Version).
You may have to restart your computer after each of these methods to get them to work properly. Disconnect your Sansa player BEFORE shutting down your computer.
-Tha Mp3 Doctor

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1 Answer

Player frozen

Sounds like the processor inside got fried.

There is a reset button on the back, just below the label. Press that in with a paper clip and see if anything happens.

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Player freezes randomly whenever I play any video

Sounds like it's froze and needs to be reset. -
Press to power on/off, enter menu, or hold 15
seconds to reset your Sansa.
Or-To reset the sansa = Hold down power button for20 seconds.

If that don't work let me know so i can try something Else? P.S. Please rate accordingly
Thank You

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Sandisk sansa c240 mp3 player voice recording problems

Try the latest firmware upgrade from the Sansa website

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