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Epson printer: print head not moving to replacement position

Hi, I have an Epson Stylus DX7400 printer. I want to change one of the ink cartridges and followed the instructions in the manual, which says "press stop ... and the cartridge holder will move to the replacement position". It did this when I previously changed cartridges but now it suddenly won't move when I press the stop button. The button itself works however, I held it down for three seconds to give the print head a clean and that seemed to work fine. So I am guessing there must be something wrong with the printer's software. Do you know if there is a way to fix this problem myself? Thanks Marianne

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  • Anonymous Jan 20, 2009

    I have the same problem. It is late and I need to print work for tomorrow and I cannot change the cartridge because, it is not moving to right position. Very frustrating.

  • sheilamalcol Jan 22, 2009

    print head wont stop when i want to change ink

  • mcwi Apr 23, 2009

    I have the same problem but by accident I went into the Manual and it said click on o.k.on this page and the carriage will go into the replacement position .I did this and it worked perfectly. Unfortunately tghis happened again and I cant remember how I found the relevant page

  • Anonymous May 05, 2009

    on a DX7400 the black was changed and we continued printing. now it wont print at all, however copying still works.

    so we wanted to change the color cartrdidges but the carrier wont leave its little cosey nest -.-



    now what?

    and yes the drop is blinking

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Click on Epson, then Monitor status then Properties then replacement. A page will come up saying To get carriage into position click O.K. on this page. When you do that the carriage moves into position and you can take out the old cartridges and replace them

Posted on May 23, 2009

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Unplug the printer when the head reaches the point where you can take out the cartridge.
After you have replaced the cartridge, plug the printer back in.
Good Luck.

Posted on Feb 16, 2009

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GET YOUR SOLUTION FROM EPSON

HERE IS YOUR SOLUTION

http://www.epson.com/printer/prob676ijt65/solution

Epson printer: print head not moving to replacemen - 555f948.jpg

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Posted on May 22, 2009

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SOURCE: Have epson stylus dx7400 without cd. Want to

I have an Epson stylus DX7400 for some reason when I installed the printer language is in German. My disc is broken therefore I am unable to reinstall. What can I do?

Posted on Dec 07, 2010

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Posted on Jan 02, 2017

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