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Re: Water dispenser in door of Whirlpool refrigerator...
The ice and water-dispensing system of your refrigerator is quite complex. Many components work together to provide the ice and water. Aside from a simple problem of a leaky water tube or a jammed ice chute.
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Listen to the water valve when the lever for water is pushed. If it doesn't hum look there first. If it is humming and no water check the filter and see if the reservoir behind the crisper bins has frozen. (If the frig was extra cold recently I would look there first. Eric
Does the water dispenser work? Is there a light at the dispenser panel, does it light? Do you hear any noises or motors running when you actuate ice dispenser? You could have a power issue for the dispenser. Some newer whirlpool models have an issue with the wiring leading into the door at bottom being so securley fastened to frame, the lack of movement forces the wires to bend, and in time break, with door usage. If water dispenser works, and you hear no sounds when the ice lever is actuated, then you have a problem with the dispenser panel circuit board. if water works and you hear some sounds when ice lever is actuated, such as a loud popping noise, then you have a bad ice dispenser auger motor, not churning the ice out of the bucket.
Same problem with mine, no water, but could hear humming when pushing dispense lever. There is a coupler in the water line below the freezer door, I pulled it and opened it*, water came out when actuating the dispense lever. So it wasn't frozen between there and the wall, had to be frozen inside the freezer door. Solution? Turn off freezer side of the fridge and leave door open for an hour or two, voila, water in door again.
*little blue coupler, push white collar in towards blue plastic to release line, push line back in all the way to replace it. This line has pressure only when dispensing water, and then not much pressure.
Usually that is from the water line freezing up. Behind your refrigerator drawers there is either a plastic tank or a coil of plastic tube........That is where the water runs so your dispenser puts out chilled water. If your fridge gets too cold that will form ice inside and stop the water from flowing. You can defrost it with a hair dryer or just let the fridge sit open for a few hours. Another thing could be the water valve. When you press the water lever on the dispenser do you hear a noise? Kind of a humming noise. Well, that is your water valve, so if you hear it then it is probably working.
I have a whirlpool side by side. water and ice in front. ice working and water not. the hose is not frozen and it is not humming when you push the water dispenser. It would give us water and quit but now we have nothing.
The water dispensing valve may not be functioning, if the valve buzzes or hums when the water dispenser is pressed the valve may be mechanically deficient, if there is no sound whatsoever the switch for the dispenser,the dispensing valve coil or its electrical connections may have failed.
check inside the bottom of the refrigerator for water, the water line goes thru the back of the refrigerator and it may have cracked and leaking inside instead of going to the dispenser.
if not then water is most likely frozen in the line going thru the back of the refrigerator. look behind the pans in the refrigerator and there should be a coil of clear plastic water line, this is the reservoir that chills the water for the dispenser. sometimes it will freeze up if the refrigerator is very cold.