Question about HP OfficeJet 6210 All-In-One InkJet Printer

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My hp solution centre wont open

My hp solution wont open

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  • Thomas F. Schneider May 11, 2010

    Reinstall the software for it. 


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Mine was a different, but very similar model. I had to reload mine from the hp web site. It gives detailed step by step instructions. My printer had disappeared as well, had to reload it. No idea where any of it went, just opened it up one morning and it was gone. Have you chatted online with hp?

Posted on Jan 18, 2009

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Posted on Jan 02, 2017

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Hp photosmart 7150 makes ratcheting sound when head resets

With the power off, open the cartridge compartment and move the carriage fully from one side to the other and back to where it started.

If that doesn't fix it, open the compartment with the power on, and after it centres, move it to the left and the right and back to centre.

Jan 19, 2016 | HP PhotoSmart Office Equipment & Supplies


Error on HP solution centre " No HP devices detected.' displays on the computer....

( Note :- When ever this message comes it means that the software is not installed properly or in other words you will be able to print but not scan.

To scan the Mapping between the printer and the computer needs to be very efficient so that if you try to scan from the printer it works fine. )

HP Solution centre Works With the following files running.
a:- HPQTRA08.exe
b:- HPQSTE08.exe
These files are mainly for scanning from solution centre on the computer.

*************************Troubleshooting steps********************************3
Initially, Since it could be a mapping issue as well check the connections.

Follow these steps to check the USB connections and product status.

1:- With the product turned on, unplug the power cord and USB cable from the back of the product. Wait 30 seconds.
2:- Plug the power cord back into the product.
3:- Press the Power button to turn the product on.
4:- Connect the USB cable back into the product, and then make sure that the USB cable is securely connected to the computer.
5:- Restart the computer
6:- Try opening HP Solution Center again: On the Windows taskbar,

click Start , point to All Programs , point to HP , and then click HP Solution Center .
If stil does not work then try next

[ Make sure that the HP Digital Imaging Monitor (DIM) is running ]

Step 1:- Look for the DIM icon in the notification area in the lower-right corner of the computer.
( If the DIM icon is present , discontinue the steps in this procedure )

Step 2:- If the DIM icon is not present, press the Ctrl , Alt , and Delete keys at the same time.
The Task Manager window opens.

Step 3:- Click the Processes tab, and then select the check box next to Show processes from all users .

Step 4:- Check whether HPQTRA08 and HPQSTE08 are running. If the services are running ,
discontinue the steps in this procedure

Step 5:- If the services are not running,

There Are two Ways:-

Number 1:- Do this :-

a:- Click on start--> My computer--> C drive -->program files-->HP-->bin

( Or right click on HP solution Centre
on the Desktop and choose properties-->Click on the button Find target (XP) or Open location (vista).
This will take you directly to the bin folder. )

b:- In Bin Folder Find out HPQTRA08.exe and double click on it.
It will bring the DIM icon in the notification area in the lower-right corner of the computer.
The DIM icon should be initialised. When it is initialised it has a green check mark in the centre else it does not
notify it with the green check mark.

Number 2:- Do this :-

click Start on the Windows taskbar, and then click Run .

Step 6:- In the Open box, type msconfig , and then click OK . The System Configuration Utility window opens

Step 7:- Click the Startup tab

Step 8:- Under the Startup Item column, look for hpqtra08 (hpqtra08.exe) and hpqste08 (hpqste08.exe).
If these services are not in the list, the driver did not install correctly.

Step 9:- Select the check boxes next to hpqtra08 and hpqste08 , if they are not already selected, and
then click OK .

Step 10:- When prompted, click Yes to restart the computer
Step 11:- When the computer restarts, look for the hpqtra08 and hpqste08 services again
Step 12:- Try opening HP Solution Center again.

If still does not work.

Make sure all the services required for Solution centre to work should be running,

Click on start-->go to run-->type Service.msc click ok --> now Find out
HPQTRA08,hpqste08,pml driver and net driver services should be running.
Make sure that Pml Driver HPZ12 is running
Follow these steps to make sure Pml Driver HPZ12 is running.

a:- Click Start , Control Panel , Administrative Tools , and then click the Services icon.
b:- In the Services window, look for Pml Driver HPZ12 under the Name column, and then check whether
the status is Started . If the status is Started , discontinue the steps in this procedure
c:- If the status is not listed as Started , double-click Pml Driver HPZ12 .
The Pml Driver HPZ12 Properties window opens.
d:- Under Service Status , click Start , and then click OK .
e:- Restart the computer.

If still does not work uninstall the software completely. Call 1-800-474-6836
HP tech support.

on Jun 14, 2010 | Office Equipment & Supplies

3 Answers

Printer HP Color Laserjet 2605dn printer is not giving the color prints correctly. The colors are very fade, only black color is fine, rest all color combination are very light.

Your problem have only one solution - open laser/scaner Assembly carefully and clean all mirrors inside whit dry cloth. Dirty mirrors is the most frequently problem for 1600/2600 series
If you dont know how to do that just visit HP service
Good luck!

Mar 31, 2011 | HP Color LaserJet 2600n Printer

1 Answer

My HP 5610 wont scan.

it might be due to failure in hardware. my advice is to uninstall the driver and re install it. if it does not work then you have to take it to repairing centre. if it is under warranty period then it will be repair for free.

Oct 15, 2010 | HP Officejet 5610 All-In-One InkJet...

1 Answer

Hp deskjet 3520 wont print. why?

update the driver or go to service centre

Aug 12, 2010 | HP DeskJet 3520 InkJet Printer

2 Answers

Hp deskjet 3940 printer light just blinks.It will not do anything else.


in this printer only one LED present that blinks and two kinds of blinking one slow and other fast blinking

So if slow blinking inyour printer then this may be cartridge error, if you are are using refilled ink cartridge so please change change that one.

and if fast blinking in your printer then you cannot do anything.

in last go to AN Authorised service centre(to know the address of AN Authorised service centre in your city please visit at ).


Jan 09, 2009 | HP DeskJet 3940 InkJet Photo Printer

1 Answer

I need address of hp service centre in all delhi

why don't you try, they have listing of all hp service centers in india.

Aug 29, 2008 | HP LaserJet 3015 All-In-One Printer

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