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Can not connect to PPPOE DSL

Speedstream 4200 modem was bridged. Setup PPPOE authentication in network settings. Rebooted all devices. Try to click connect and it just hangs there. Looking at the logs, it does not even state pppoe failed authentication. It just says broadcast packets dropped. I have tested the modem in bridge mode using Win XP and I connect immediately. Any suggestions would be extremely helpful. Sonicwall will not support it, and the ISP will not help either. Our company usually works with Watchguard units, and I've recently config'ed several of these for PPPOE with out issue. This sonicwall is junk.... Help!

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  • thackstonns Aug 31, 2008

    I have the same exact problem. The thing is I have to have it in bridged mode as i think you do. The reason is we are running a vpn. Anyone else have this problem. I need an answer quick. I have to have it running by Tuesday.



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Is there a reason why the Sonicwall needs to do the PPPOE auth? You should be able to let the modem do the PPPOE connection and have the Sonicwall behind it. The Sonic wall will get a private IP address. Andy

Posted on Aug 24, 2007


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1 Answer

What to do if dsl light is blinking

This likely means that your DSL modem is not trained up with the DSLAM. - Geek talk for your modem is not connected to the phone company's equipment properly.

1.) Remove power from the modem

2.) Remove all devices (including the DSL modem) from all phone jacks in the house.

3.) Add the DSL line back to the wall jack, taking care to plug the wall jack into the correct jack on the DSL line. (Do not use a DSL filter on your modem!)

4.) Power up the modem/

Still not working? Continue...

5.) Try a different phone jack

6.) Try a new phone cable between the wall jack and modem

7.) Call the phone company for further assistance.

Dec 18, 2010 | Siemens SpeedStream 4200 (13A4200001)...

1 Answer

No activity on my new speedstream 4200

Ethernet and DSL lights are indicating you have ADSL available on your line, and that you have computers connected to the router.

What has probably happened is that Optus did not set up the new router with your username and password. Go to thw following website for details on how to setup the modem.

Manual Modem Settings The Optus DSL Broadband self-installation CD configures all the necessary settings for your DSL Broadband service. You do not need to manually configure your modem if you have run the self-installation CD. While the following information is provided for your reference, using the self-installation CD is the recommended method for configuring your modem.
The Siemens SpeedStream 4200 ADSL modem can use either USB or Ethernet to connect to your computer.
  • If you are connecting via USB you will need to run the self-installation CD to install the USB driver before you connect your modem. The Siemens SpeedStream 4200 ADSL modem supplied by Optus has been customised for the Optus DSL Broadband service. Only the USB driver supplied on the self-installation CD will work with the Optus service. If you do not have the self-installation CD, you can download the latest drivers from the Siemens website.
  • If you are connecting via Ethernet it is possible to manually configure your modem without the self-installation CD. Only a web browser is required.
After connecting your modem there are two key steps to manually configure your modem for the Optus DSL Broadband service:
  • PC settings - Configure your computer's Ethernet network interface.
  • Configure Your Modem - Set the password in your modem's configuration pages.
PC Settings Step by step instructions are provided for each of the supported Windows operating systems:
  • Windows 98/Me
  • Windows 2000
  • Windows XP
  • Windows Vista
Configure Your Modem To configure your modem settings you must now access the configuration manager using your web browser. This is done by entering the IP address in the address bar of the browser window as follows:
Note: If you are updating the password in your modem, please complete steps 1 to 3 only.
Step 1 of 5
  • Enter (Default IP address of the Optus Supplied Siemens SpeedStream 4200) to access the modem Configuration software. You may wish to add this page to your Favorites for easy access later.
  • The following modem System Summary screen will appear.
ss4200_home_disconnected.gif Step 2 of 5
  • Click on the word Setup in the green menu of options on the left side of the web page. An expanded set of options will be displayed.
  • Click PPP in the list of options that appeared below the word Setup.
  • The ISP Password page will appear:
  • Replace the default username ( with the username provided for you by Optus DSL Broadband.
  • Replace the default password with the password provided by Optus DSL Broadband in the Password field.
  • Note: You will find your Optus DSL Broadband username and password on the letter you received with your self-installation kit.
  • Save these details by clicking the Save Settings button.
Step 3 of 5
  • The next screen will ask you to disconnect and reconnect to the Optus DSL Broadband service.
  • Click the link to return to the System Summary page.
  • Click the Disconnect button to disconnect the modem from the Optus DSL Broadband service. The text on the button will change to Connect.
  • Click Connect to reconnect the modem to the Optus DSL Broadband service.
Step 4 of 5
  • Click on the word Setup in the green menu of options on the left side of the web page. An expanded set of options will be displayed.
  • Click the word Mode in the green menu of options on the left side of the web page.
  • Confirm that Optus Bridge is the selected operation mode.
  • If Optus Bridge is not selected click the radio button next to Optus Bridge to select it.
  • Click the Apply button.
Step 5 of 5 ss4200_reboot_1.gif
  • Click the Reboot button to restart the modem using your saved settings.
  • After about a minute the modem will return to an operational state and connect to the Optus DSL Broadband service.
ss4200_reboot_3.gif Once the modem has rebooted and the ADSL connection has been successfully established the DSL LED indicator will light steady green.
Your modem is now connected to the Optus DSL Broadband service.

Jul 25, 2009 | Siemens SpeedStream 4200 (13A4200001)...

1 Answer

I have problem with my Internet connection

yeah i had that problem 2 days ago go to and type in your user name and password click save settings and if you see the connect button press connect and if that doesn't work try getting a ball point pen and press down on the reset button for 5 seconds and it will have a flashing light on the last thing and that means it's powering up try it again until 3 solid lights come on and the last thing is flashing

May 22, 2009 | Siemens SpeedStream 4200 (13A4200001)...

2 Answers

Can't get a wireless router to work with a speedstream 4200

This may actually be an issue with your ISP. There is a good possiblity that your ISP has bound your connection to the MAC address of the network card on your computer. This is a common occurance which is why router manufacturers give you the option of having your router clone your computer's MAC address. Go into your router's management an perform the clone, sorry I cannot give you more details but I don't know the specific model of your Belkin router.

Jan 05, 2009 | Siemens SpeedStream 4200 (13A4200001)...

1 Answer

Speedstream 4200 dsl modem

If you will have the new modem and the same problem will occur, then you can say that it could be a fault with the phoneline or if it is with the old modem.

May 19, 2008 | Siemens SpeedStream 4200 (13A4200001)...

2 Answers

Speedstream 4200 setup

I have just set up 4200 with dsl - you may find that you need to reset modem before you can configure. I was told that you need either a grey or yellow cable from your laptop to the modem. I use to access modem. The 4200 I have was from a bigpond a/c - originally configured accordingly.

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1 Answer

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put the modem in bridge mode and then connect a DSL/cable router to'll have to configure the PPOE if its DSL... Cable is a little easier because there usually is a MAC authientication not username and password...plug dsl/cable router into cable modem...turn both off for about aminute then turn modem on first then router... Be careful most routers with wireless have it enable with no security by default...turn it off or set securty (wirelss that is)

Aug 27, 2007 | Siemens SpeedStream 4200 (13A4200001)...

2 Answers

Cant connect my router

what is the source of your connection thru telepon line or a broadband connection or DSL?i need to know this........

Jul 16, 2007 | Siemens SpeedStream 4200 (13A4200001)...

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