Question about Xerox Phaser 8400 Laser Printer

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The printer is producing distorted, sort-of smeared documents.

The printer is producing a distorted, sort-
of smeared document tht cannot be read. Help I just spent $600.00 on ink!!!

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If you remove the right side cover, locate the drum shaft about midway back and midway up.
There is an encoder on the end of that shaft. Remove it and clean it with some alcohol. Don't be afraid to flush it a few times. Let it dry and reinstall it. It get's contaminated with the silicon oil from the maintenance kit and causes a very blurry print because the drum runs the wrong speed.
That may need replaced, but the vast majority of the time, cleaning the encoder resolves that problem.

Posted on Jan 18, 2009

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Hi,

its like this, the OCR or the SOftware installed in your computer is limited. If you're trying to scan a document which has a picture or with text that uses different fonts like monotype, or those that are not usually being use for normal documents, usually it wouldnt detect and it become distorted. Anyways, here are the steps that i want you to follow.

1. Open solution center. (click start, go to all programs, go to HP, then click on SOLUTION CENTER). or you can see SOlution Center on your Desktop.
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4. After scanning, the folder My Scans will open automatically, just go ahead and open the scanned document.
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